American Standard 4503.115 Culinaire Liquid Soap Dispenser Accommodates Up To 1-1/2" Thick Counter Tops 500 ml Bottle

- Item #: BCI78960

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American Standard 4503.115 Reviews

Rated 2 out of 5 by from NOT RECOMMENDED - LASTED ONLY FOUR YEARS The American Standard 4503.115 (Accessory): Soap Dispenser Deck Mounted is a nice unit but the pump started getting clogged up after about two years. We soaked it and tried to clean it, but after four years, it is totally nonfunctional. American standard does not make the plastic inner pump part available which would be a $20-30 replacement part. You have to buy entire head / pump apparatus which is $67. The entire fixture costs $55. Not only do you create lots of waste for the landfill, you have to replace your expensive soap dispensor every 2-4 years.
Date published: 2008-07-15
Rated 1 out of 5 by from lasted 6 months doesn't work after 6 months. I bought this one because I thought the high price indicated a quality product...If you can't get parts like mentioned in the other review then this was a real bad choice.
Date published: 2010-09-30
Rated 4 out of 5 by from So far, so good but... I love the fact that the surface parts of this product are metal (not plastic) and weighty -- it feels substantial. It's very attractive and takes up minimal space. While a plumber installed it because he was here doing other work, I believe I could have easily installed it myself. My only concern is that when I pull out the top to refill the reservoir/bottle, the metal cap sometimes disengages from the plastic pipe/tube and some soap runs out onto countertop. I have not yet figured out if this is a "fix-able" problem or not. I must slowly and carefully remove the top for this not to happen.
Date published: 2012-11-25
Rated 4 out of 5 by from WORKS GREAT FOR THE RIGHT PRICE This was the closes replacement soap dispenser I could find for the affordable price. Works great and the price was perfect. I would prefer to have nosal thicker and sort of rectangular design so you could push on nosal if you needed soap, like the original one. With this design you are forced to push on very top of plunger.
Date published: 2012-07-03
Rated 3 out of 5 by from Dispenser leaks My soap dispenser leaks... have a soap mess under the sink. I initially followed installation instruction.. since them, cleaned and removed everything and do not see a seal of any kind on the bottle or dispenser.. Have no problems with the pump... getting soap, but so is bottom of my sink... any thoughts
Date published: 2011-03-05
Rated 1 out of 5 by from Poor design. Time for a recall. I followed the cleaning instructions provided in response to a previous customer's complaint. It barely can pump the recommended hot water and it occasionally blows bubbles rather than producing a solid liquid stream. As suggested, I have been using a pure liquid soap with no micro-beads. It worked fine for the first six months after we got it, but then it became a headache to restart whenever it lost its prime. Now it just doesn't work at all. I suspect that there is a leak somewhere that lets air in and prevents adequate suction. Based on the fact that all customer feedback is complaining about the same thing, it is time for American Standard to recall and replace these. This product just does not meet the quality I expect from them.
Date published: 2010-10-16
Rated 1 out of 5 by from I wish worked as good as it looks. The unit came with the sink in 2005. It has never worked since installed, as I can prime it with water, then load into the resevoir and pump soap, but an hour later it pumps nothing. I've cleaned the unit, thinned the soap, shorten the straw 1/4" but all to no avail. It simply has never wanted to pump soap.
Date published: 2010-08-29
Rated 1 out of 5 by from Reliability uneven. I have two of these dispensers in my for each sink. One is reliable, pumps easily, and has been working every day for five years. The other one gets little use and is always a nuisance. It will not pump, it clogs easily, is impossible to clean and flush the nozzle. That's why I'm buying a replacement and hoping it performs better. I would not recommend this product and I would not repurchase it again if I were'nt so heavily invested in the American Standard product line in my other fixtures. A 50% performance rating is pretty out of two failed to perform. And, this is not a low priced fixture to replace! If you're redoing a kitchen as did we...dump the dispenser and find an alternative.
Date published: 2010-06-24

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