Build.com Careers

Build Your Career Here

  • Inside Sales Representative

    Our Sales position is back again and better than ever! Yes, this is another Inside Sales Rep job coming to you from Build.com. We are growing remarkably, customers keep calling us, and we are crushing sales numbers daily.  As long as the phones keep ringing we will continue to post these exciting job ads so we hope you enjoy them.

     

    Here's a quick check list:

    - You're a Sales and Service bad-ass with super-sonic computer skills??

    - You're ambitious, competitive, energetic, people oriented, money motivated and like to talk on the phone?  

    If the answer is YES, then a Build.com Sales position might be your next new and sparkly career!



    General Purpose

    • Establish relationships with our customers via phone, chat and email

    • Assist customers in their home improvement projects

    • Work with an high-performing team in a fun, casual but focused environment

    • Problem solve and delight our customers with extraordinary service

    • Build your own client base, increasing your sales and compensation

     

    We offer a highly lucrative hourly wage plus monthly commissions.  

    PLUS various work-shifts available, ranging from 5AM - 9PM 7 days a week!

    If you are looking to make a difference and to start or continue a great career, apply today!



    Required Experience and Skills

    • High School Diploma or GED equivalent

    • Clear understanding of sales and customer service principles

    • Ability to multitask in a multitude of different computer programs and systems

    • Typing Certification required: minimum 40 WPM Net of errors ** (50 wpm net recommended)

    • Construction Industry product knowledge will be greatly useful as you are selling over a variety of a million products.

     

    ** the following URL's can assist you in obtaining a Typing Certificate locally (an online certificate is unacceptable)

    http://www.butteonestop.org/
    http://www.edd.ca.gov/Jobs_and_Training/Online_Job_Center.htm



    We apply our own magical mix of PURE UNADULTERATED AWESOME SAUCE to all the boring traditional corporate departments from sales, data entry, finance, software development, marketing, information technology, yadda, yadda, yadda to create a world where going to work isn't the worst part of your day, but rather the thing you look forward to the most! 

     

    These jobs come chock-full of radical perks like:

    Health Care!

    401k (say what???)

    Tuition reimbursement

    Gym memberships

    Free Fruit! (including but not limited to: bananas!)

    All the free coffee your bladder can take!

    Even paychecks!

    If you've always dreamed of working at a company that sells toilets on the internet, and you're a hard working BADASS, then a job at Build.com is the job for you!

    How to Apply:

    Please go to the apply button and attach the following documents: your resume, cover letter, typing certificate, and reference materials. 

     

    **Pre-employment drug and background screening required

    **Build.com is an equal opportunity employer as well as a government contractor that shall abide by the requirements of 41 CFR 60-300.5(a), which prohibits discrimination against qualified protected Veterans and the requirements of 41 CFR 60-741.5(A), which prohibits discrimination against qualified individuals on the basis of disability. We value diversity.

    Apply
  • Professional Business Unit Director

    Department: Marketing

    Reports To: VP of Sales

    Summary:

    Build.com is looking for an exceptional individual to be our Professional Business Unit Director.  What does that mean exactly...we need someone who wants strategic decision making authority for Pro (General Contractors, Interior Designers, etc) across all functional areas of our amazing company. Our pro general manager has a passion for project development and management.  They live for all aspects of managing and motivating across departments to elevate our Pro Business to the next level plus some! So if you love to coordinate marketing activities/think of new ones to ensure growth, internal communications, quality control, profitability, operating cost efficiency and all of the other shiny objects that will be thrown at you then WE WANT YOU!!  

    Essential Duties and Responsibilities:

    • Develop, review, and report on the professional business development strategy, ensuring the strategic objectives are well understood and executed by the team.
    • Be a major contributor to the development and refinement of Build’s vision and strategy.
    • Has the authority to make decisions on investment, promotions, scope and goal of activities, etc.
    • Responsible for total business performance and meeting all timelines across cross-functional team.
    • Has dedicated & dotted line resources who have shared responsibility in their comp for success.
    • Must define and articulate strategy for reaching the pros, delivering the right products and services and defining new experiences, aligning investments to optimize profit, and ensuring sales/marketing/merchandising/IT efforts are driving a single strategy.
    • Responsible for setting and delivering to the team a clear vision for growing the Pro business and ensuring owners are assigned to execute together.
    • Accountable for preparing financial reporting for effective management & clearly showing operational effectiveness.
    • Will organize regular staff meetings and builds an environment in which employees willingly produce maximum work.

    Qualifications/Requirements:

    • Systematic in standards development, decision making and strategic management, along with a positive approach.
    • Strong communication skills, performance & proficiency management, staffing management, time management and organizational skills.
    • Be efficient at coordination, training, financial planning and strategy management.
    • Be able to identify trendsetter ideas by researching our industry.
    • Must have had prior P&L management experience.
    • Must have prior B2B experience.

    Build.com Core Competencies:

    To perform the job successfully, an individual should demonstrate the following competencies to perform the essential functions of this position:

    • Problem solving—the individual identifies and resolves problems in a timely manner, gathers and analyzes information skillfully and maintains confidentiality.
    • Interpersonal skills—the individual maintains confidentiality, remains open to others' ideas and exhibits willingness to try new things.
    • Oral communication—the individual speaks clearly and persuasively in positive or negative situations and demonstrates group presentation skills.
    • Written communication—the individual edits work for spelling and grammar, presents numerical data effectively and is able to read and interpret written information.
    • Planning/organizing—the individual prioritizes and plans work activities and uses time efficiently.
    • Quality control—the individual demonstrates accuracy and thoroughness and monitors own work to ensure quality.
    • Adaptability—the individual adapts to changes in the work environment, manages competing demands and is able to deal with frequent change, delays or unexpected events.
    • Dependability—the individual is consistently at work and on time, follows instructions, responds to management direction and solicits feedback to improve performance.

     

    Apply
  • Creative Director

    Department: Marketing
    Reports To:  CMO
    Date:06/11/2015

    Summary:

    Here at Build.com, we are DIYer’s. We like doing everything in house, having the creative freedom to make our own choices, leading us to the top of our industry!  We are looking for someone to believe as much as we do in setting us apart from other companies not only just in our industry.  

    As leader of our internal creative team, along with outside agencies, they deliver creative concepts and materials that support our communication priorities. Our Creative Director promote our brand, voice, image, and identity across all relevant channels, platforms and experiences. You will be the creative leader for Build.com, with responsibility for creative development in all touchpoints including video,web, email, catalog, direct mail, social media, and value-add content. They will convey and drive the brand creative vision overall – working to continue to deepen our expression of the brand and unique value propositions.

    We have the benefit of being a 15-year-old company that has the spirit and soul of a start-up.  If you have all of these pertinent qualities then Build.com is the place for you!

    Essential Duties and Responsibilities:

    • Ensures that all activities directly address the customer need and motivate the specific behavior outlined in a brief delivered by business partners. Takes accountability for holding themselves and their teams to the measurable business success of the touchpoints – metrics are much more than just production and throughput!
    • Responsible for all creative operations to include staff supervision and work production. Directs the activities of the team to maintain standards of creative excellence, timeliness, and profitability, while achieving company goals.
    • Provides leadership/motivation to the team – inspiring them with a vision and by continuous improvement and inspiration, including continuous monitoring of competitive best practices and inspirational other industry examples.
    • Improves quality results by studying, evaluating, and re-designing processes; recommending changes to art, copy writing, and production departments.
    • Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.
    • Enhances department and organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
    • Resolves functional conflicts and finds ways to get to ‘yes’ in partnership with ‘clients’ in the organization – the marketing, merchandising and user experience leadership teams.
    • Plans, develops, and defends budget recommendations, work goals, measurements, and training requirements necessary to provide both profitable and quality service
    • Oversee creative/media briefs that elevate and differentiate our brands and products, as well as focus on delivering business value. 

    Qualifications/Requirements:

    • Must have led creative and production team for successful company with a powerful brand with a strong digital and web presence.
    • Ideally , you have a blend of agency and client side experience.
    • Must have business to consumer experience and business to business experience in addition is a strong differentiator.
    • Experienced in developing and executing brand communications, sales-driving tactics and a value-add content strategy.
    • Must demonstrated focus on how you have improved the end-user experience and engagement with your company/brand. 
    • You are a manager known for his/her leadership skills and ability to inspire, hire, grow and develop a high-performing, happy team that displays great partnership, innovation and creative problem-solving abilities.
    • An experienced presenter. Strong communication skills to present these opportunities, express needs, and business as benefits in order to secure and gain buy-in and resources. 

    Build.com Core Competencies:

    To perform the job successfully, an individual should demonstrate the following competencies to perform the essential functions of this position:

    • Problem solving—the individual identifies and resolves problems in a timely manner, gathers and analyzes information skillfully and maintains confidentiality.
    • Interpersonal skills—the individual maintains confidentiality, remains open to others' ideas and exhibits willingness to try new things.
    • Oral communication—the individual speaks clearly and persuasively in positive or negative situations and demonstrates group presentation skills.
    • Written communication—the individual edits work for spelling and grammar, presents numerical data effectively and is able to read and interpret written information.
    • Planning/organizing—the individual prioritizes and plans work activities and uses time efficiently.
    • Quality control—the individual demonstrates accuracy and thoroughness and monitors own work to ensure quality.
    • Adaptability—the individual adapts to changes in the work environment, manages competing demands and is able to deal with frequent change, delays or unexpected events.
    • Dependability—the individual is consistently at work and on time, follows instructions, responds to management direction and solicits feedback to improve performance.
    Apply
  • Director of Marketing Communications

    Department: Marketing

    Reports To: Russell Lobban (VP of Marketing Communications and Customer Insights)

    Date: 05/28/2015

     

    Summary:

    Build.com is looking for someone to lead our Integrated Marketing, Brand Management, traditional Media and customer-facing Communications strategy and execution. This is an incredible opportunity to shape the integrated marketing and brand image of Build.com with a relentless focus on both deepening customer engagement and generating strong ROI. This role reports to the VP of Marketing Communications and Customer Insights and includes responsibility for the integrated editorial and promotional calendar, annual and quarterly marketing planning process, television and other traditional media plans, social media strategy, events, public relations and integrated campaign planning with Merchandising, Sales, and our key Vendor partners.  

    If you have a passion for deeply understanding customer motivations and needs, and crafting integrated, breakthrough marketing communications plans which drive measurable results, this role is for you!  In addition to bringing the brand promise to life, deepening engagement in social media and with key partners, and leading new campaigns and promotions, we want this Director to help drive alignment of messaging and consistency of communications processes and tools across all Build.com functions!

    We have the benefit of being a 15-year-old company that has the spirit and soul of a start-up.  So we want someone who has the energy and the passion that we do as well.  If you think you have what it takes to drive in and take us to the next level then we want you!

     

    Essential Duties and Responsibilities:

    • Brand champion and advocate through the organization. Key leader of new Brand Promise and strategic branding campaign. Director will set goals, monitor and evaluate results to ensure that the team achieves the objectives and operating requirements of the company.
    • Responsible for the following functions: Integrated Marketing & Promotional planning, Brand Management (in partnership with creative team), TV & Traditional media, Social Media & Content Strategy, Events, Public Relations
    • Responsible for creating, implementing and measuring the success of: a comprehensive marketing, communications and public relations program that will enhance the Organization’s image and position within the marketplace and the general public,and which meets measurable business objectives; and, all Organization marketing, communications and public relations activities and materials including publications, media relations, client acquisition and so forth
    • Ensure articulation of Organization’s desired image and position, assure consistent communication of image and position throughout the Organization, and assure communication of image and position to all constituencies, both internal and external.
    • Integrated Marketing: Develop and lead the integrated promotional planning process, across all channels and categories of business. Ensure a single integrated editorial and promotional calendar
    • Media: Set strategy and manage media plan and ROI for TV, print and other traditional media
    • PR: Set PR strategy and measurable goals as well as editorial agenda. Coordinate media interest in the Organization and ensure regular contact with target media and appropriate response to media requests.Act as the Organization’s representative with the media.
    • Vendor programs: Develop integrated marketing offerings and programs to key strategic vendor partners
    • Social Media and Content strategy: Lead the development of strategy and measurable plans for each social media channel, and Content as a whole. Balance engagement and relationship metrics with revenue driving objectives to maximize return on these channels.
    • Ensure that the Organization regularly conducts relevant market research, working in partnership with external providers and the internal analytics team.  Monitor trends and infuse learning into go forward plans.
    • Leads projects as assigned, such as cause-related marketing and special events

     

    Qualifications/Requirements:

    • 7+ years experience with demonstrated skills, knowledge and experience in the design and execution of marketing, brand, communications and public relations activities.
    • Strong creative, strategic, analytical, organizational and personal sales skills.
    • Proven track record as a strategic and creative leader and ability to clearly articulate a compelling vision and strategy.
    • Strong interpersonal skills – able to and enjoy working cross-functionally and across multiple business units to achieve company goals and proven ability to partner with other leaders (creative, editorial, integrated marketing) to align teams’ content output across channels (internal / external).
    • Strong analytical skills with experience developing financial plans, expense budgets and business cases. Proven ability to scrutinize large amounts of content, identify and fix issues
    • Experience negotiating with outside vendors, including negotiating contracts, resolving issues, and reconciling differences.
    • A passion for championing and leading  change initiatives within an organization
    • Experience on strategic consulting engagements developing detailed, compelling and analytical PowerPoint/Excel/Word/Visio/Casewise deliverables to convey complex thoughts and ideas to various stakeholders.

    Build.com Core Competencies:

    To perform the job successfully, an individual should demonstrate the following competencies to perform the essential functions of this position:

    • Problem solving—the individual identifies and resolves problems in a timely manner, gathers and analyzes information skillfully and maintains confidentiality.
    • Interpersonal skills—the individual maintains confidentiality, remains open to others' ideas and exhibits willingness to try new things.
    • Oral communication—the individual speaks clearly and persuasively in positive or negative situations and demonstrates group presentation skills.
    • Written communication—the individual edits work for spelling and grammar, presents numerical data effectively and is able to read and interpret written information.
    • Planning/organizing—the individual prioritizes and plans work activities and uses time efficiently.
    • Quality control—the individual demonstrates accuracy and thoroughness and monitors own work to ensure quality.
    • Adaptability—the individual adapts to changes in the work environment, manages competing demands and is able to deal with frequent change, delays or unexpected events.
    • Dependability—the individual is consistently at work and on time, follows instructions, responds to management direction and solicits feedback to improve performance.
    Apply
  • Director of Mobile Experience

    Department: Marketing

    Reports To: Danielle Mohn (CMO)

    Date: 05/28/2015

    Summary:

    At Build.com, we’re obsessed with creating the next generation experience in decorative home design and improvement, with a particular passion for  all things mobile!  If you’re as excited about creating breakthrough experiences as us, and wanting to be a major part of mobile creation across the company that will lead to the explosive growth of Build.com, this is the job for you.

    We have the benefit of being a 15-year-old company that has the spirit and soul of a start-up.  We need a dynamic leader to chart the course of a new customer-focused, mobile-first solution that helps bring to life our focus of making ‘inspiration to installation’ seamless so that hundreds of millions of people can experience what Build.com has to offer - from design inspiration, to how-to’s, to the intersecton of consumers and their trade partner throughout the project..  We need them to shape new and amazing mobile products and engagements including the people, process and technology experience to make it happen.

    This is a key senior role with a wide remit encompassing all that is cool and exciting about mobile past, present, and future to service both our Trade Professional and our Consumer audiences. They will want to lead a cross-functional effort to optimize our mobile site experience to drive conversions and traffic, bring new native apps to life, and chart a path to  future opportunities such as virtual reality, wearables and the Internet of Things.

    We are seeking someone with proven experience working in a mobile strategy position for a leading company who has used mobile to both deliver a differentiated experience, and drive sales.They will be able to demonstrate how their input has defined a mobile product or strategy for a major brand or business with notable results. You would be the ideal candidate if you are a customer experience fanatic, a mobile expert, advocate and evangelist with a comprehensive knowledge of the market, technology and best practice.

    Essential Duties and Responsibilities:

    • General manager of the mobile business - leading a cross-functional team including IT, marketing, and sales.
    • Act as the mobile product champion, clearly communicate product strategy, features, and progress with internal management.
    • Responsible for total mobile business performance across cross-functional team.
    • Define and articulate mobile strategy focused on profitable revenue growth and customer engagement, inclusive of site, native apps, marketing and SEO.
    • Delivering the right products and services and defining new experiences, aligning investments to optimize profit, ensuring sale/marketing/merch/IT efforts are driving a single strategy.
    • Partnering with the application design team to develop cutting edge interface design.
    • Prioritizing product features among competing alternatives and technical constraints.
    • To be a motivational leader as much as an individual contributor.

    Qualifications/Requirements:

    • Must have strong knowledge of/Interest in mobile technology & trends and desire to create differentiated products - proven track record of successful mobile application or site launches required.
    • Led mobile projects in a product management capacity at a tech, media or e-commerce company (agile, Startup environment preferred)
    • Strong knowledge of user experience and simplification of it.
    • Enthusiasm with a strong sense of initiative and attention to detail.
    • A passion for championing and leading  change initiatives within an organization
    • Experience on strategic consulting engagements developing detailed, compelling and analytical PowerPoint/Excel/Word/Visio/Casewise deliverables to convey complex thoughts and ideas to various stakeholders.

    Build.com Core Competencies:

    To perform the job successfully, an individual should demonstrate the following competencies to perform the essential functions of this position:

    • Problem solving—the individual identifies and resolves problems in a timely manner, gathers and analyzes information skillfully and maintains confidentiality.
    • Interpersonal skills—the individual maintains confidentiality, remains open to others' ideas and exhibits willingness to try new things.
    • Oral communication—the individual speaks clearly and persuasively in positive or negative situations and demonstrates group presentation skills.
    • Written communication—the individual edits work for spelling and grammar, presents numerical data effectively and is able to read and interpret written information.
    • Planning/organizing—the individual prioritizes and plans work activities and uses time efficiently.
    • Quality control—the individual demonstrates accuracy and thoroughness and monitors own work to ensure quality.
    • Adaptability—the individual adapts to changes in the work environment, manages competing demands and is able to deal with frequent change, delays or unexpected events.
    • Dependability—the individual is consistently at work and on time, follows instructions, responds to management direction and solicits feedback to improve performance.
    Apply
  • Live Chat Sales Representative

    Our Sales Chat position is back again and better than ever! Yes, this is another Inside Sales Chat Rep job coming to you from Build.com. We are growing like crazy, the chats keep coming in, and we are crushing sales numbers daily. As long as customers keep chatting, we will continue to post these crazy job ads so we hope you enjoy them. This in-office position is calling your name, right? You want to come work in this fun environment, chatting away all day? I THOUGHT SO!
     

    What we hold you responsible for (yes this is a long list but worth it, I promise)

    The fastest and most badass typing score to frame it and hang on the All-Star Wall
    Deal directly with live chat customers using our very own Build.com chat system
    Respond promptly to customer questions
    Handle and resolve customer complaints to the customer’s satisfaction
    Responsible to achieve the minimum monthly revenue expectations
    Record details of inquiries, actions taken, comments and complaints in the our CRM
    Multitasking abilities; requires limited time away from queue for chat customer follow up
    Work a rotating or set weekend shift as needed based off of business needs
     

    What you’ll get from us:

    A paycheck, that's awesome!
    Warm hugs everyday, ok maybe not everyday but you’ll have an amazing team to support you
    training, so that you can be the most epic chatter that ever lived
     

    What should come in your ninja bag of skills:

    Interpersonal and communication skills but written and verbal...hence the “Sales Chat Rep Title”
    Problem analysis and solving
    Attention to detail and accuracy
    Salesmanship
    Customer service orientation
    Adaptability
    Initiative
    Multitasking
    Stress tolerance (So you can avoid the confusion caused when ones mind overrides the body’s natural desire to slap someone silly)
     

    Education and Experience and all the Extras:

    Sales Experience!
    High school diploma, general education degree or equivalent
    Knowledge of customer service and sales principles and practices
    Ability to type 55 WPM, knowledge of relevant computer applications, such as Microsoft office
    and a knowledge of some home improvement will be a great help!
     

    So you can prove to us you can type like a badass Court Reporter:

    Typing Certification required:  minimum 55 WPM, knowledge of relevant computer applications, such as Microsoft office

    ** ( the following URL's can assist you in obtaining a Typing Certificate locally)an online certificate is unacceptable

    http://www.butteonestop.org/


    http://www.edd.ca.gov/Jobs_and_Training/Online_Job_Center.htm



    Apply!  What are you waiting for??

     

    How to Apply:

    Please go to the apply button and attach the following documents: your resume, cover letter, typing certificate, and reference materials. 

     

    **Pre-employment drug and background screening required

    **Build.com is an equal opportunity employer as well as a government contractor that shall abide by the requirements of 41 CFR 60-300.5(a), which prohibits discrimination against qualified protected Veterans and the requirements of 41 CFR 60-741.5(A), which prohibits discrimination against qualified individuals on the basis of disability. We value diversity.

    Apply
  • Product Data Clerk

    Do you want to work for a Northern California tech company without putting a $4000 deposit on an apartment or commuting 4 hours a day?

    The Product Data Clerk position could be the launch pad to a successful career path!!

    Individual's selected for this position are ambitious, career oriented, creative, problem solving go-getter, with the smarts, drive and dedication to raise the bar & move to next levels.

     

    Summary

    This position requires outstanding investigative skills and computer/software (EXCEL) knowledge, in addition to the ability to work independently or in a group, along with taking an occasional customer call.

    You would be responsible for researching, compiling, and creating product information to be displayed on our site. (they touch pretty much everything you see on a product page)
    Data specialists also work closely within the company with other departments and externally with our vendors to ensure our customers have the best experience possible and that our product information is as accurate and up to date as possible.  

    If you are passionate, detail oriented individual with strong problem solving, communication, and computer skills then this is the position for you!

    Day-to-Day

    Mouse or keyboard............just something to think about.  :)
    • Complete assigned projects and tasks within a deadline.  This is pretty obvious right?
    • Work with vendors, merchandisers and other teams within the company to compile product data.
    • Keep your eyes peeled for ways to improve product information or do things faster.
    • Work on ways to improve efficiency of processes for yourself and other team members.
    • Improve your Nerf gun proficiency.
    • Create documentation of progress, product information, and guides for other employees.
    • Work with the sales, order management, finance, marketing, and merchandising teams to fix problems with the data presented on site.
    • Win Michelin stars (of dubious veracity) in team potlucks

    Here's your checklist, get your pens ready:

    • Adapt quickly to changing business requirements and be able to thrive amid chaos.
    • Excel in Excel!  Or having some experience with Excel spreadsheets and formulas.
    • Familiarity with Office Suite.
    • The hiring manager considers this to be important hence the BOLD 40+ WPM (typing certificate required)** 50 WPM preferred  Your application will not be considered unless you provide one.
    • Strong internet research and navigation skills, ie: can you work "google".
    • Go!

    Looking good, if you have any of these skills in your turtle pack:

    • Ability to get work done and stay with a task until its done. Sleeping bags and tents are welcome if needed to spend the night.
    • Understanding of SQL or other database languages.
    • Google everything, plus, applications, docs, drive, search, email, google4life.
    • Basic knowledge of Photoshop or other image editing platforms (creatives here you go)
    • Knowledge of the ever so mysterious SEO.
    • Experience in Visual Basic for Excel (VBA)
    • Exposure in the construction industry or with hardware, venting, lighting, flooring, plumbing, tools, or appliances.

      **(the following URL's can assist you in obtaining a Typing Certificate locally)

      http://www.edd.ca.gov/Jobs_and_Training/Online_Job_Center.htm

      http://www.butteonestop.org/

      Online Typing Certificate is NOT acceptable

      How to Apply

      Please go to the apply button and attach the following documents: your resume, cover letter, typing certificate, and reference materials.

     

    So here are just some additional semi-boring things we'll bring to the table just for you!

    • Cool work environment. Coworkers are genuinely fun to be around. Especially me.
    • Great 401(k) and benefit package. Medical, Dental & Vision I know blah, blah, blah. So boring.Casual dress code. We ask that you just wear some sort of clothing.
    • Coworkers who will laugh at your jokes. Even if they're just being polite, sometimes.
    • Ping pong, an outdoor lounge, darts, a beer fridge and epic holiday parties. The list could go on, but I like to be all mysterious and stuff.
    • Incredible employee discounts on Build.com merchandise

    Compensation: Hourly-DOE

    The Company is an equal opportunity employer as well as a government contractor that shall abide by the requirements of 41 CFR 60-300.5(a), which prohibits discrimination against qualified protected Veterans and the requirements of 41 CFR 60-741.5(A), which prohibits discrimination against qualified individuals on the basis of disability.

    Drug and Background testing is required prior to employment

     

    Hit the Apply button right below this!

    Apply
  • Data Analyst

    Department: Marketing

    Reports to: Russell Lobban (VP of Customer Retention and Analytics)

    Date: 08/10/2015

     

    Summary:

     

    We're seeking a Data Analyst Specialist to add to our Analytics Team. Understanding our customers and how they interact with our site/products using data is what this role is all about. And we couldn't be more excited about it. The Data Analyst Specialist position is a newly created role for us and the really important thing you should know about this position is that it involves ecommerce and data science. Science bitches! (lol). And it's a killer leadership opportunity that'll allow for some awesome Mr. Miyagi style mentoring. Wax on, wax off.

     

    On a day-to-day basis, this Analyst will be responsible for gathering, refining, organizing, harvesting and presenting data. I used as many verbs in one sentence as humanly possible. To sum it up, we're not just looking for someone to create reports. We're looking for someone generally awesome, curious, analytical and driven to translate large amounts of data into actionable insights. Somebody who isn't afraid to follow the data wherever it leads them and be the advocate for action and change based on what the data is telling us. Plus it's a must to have a strong love for exploration and adventure as it pertains to mining data and uncovering the truth, Love the Madness and embrace the Build.com culture.

     

    Essential Duties and Responsibilities:

    • Developing strategies for engaging and converting customer segments at various points in their lifecycle
    • Creating segmentation and personalization strategies for the email program and catalogs
    • Analyzing customer purchase behavior, including repeat and cluster analysis, and driving data and insight-rich changes
    • Overseeing web analytics, including monitoring key conversion metrics and developing analyses and hypotheses to improve performance
    • Conducting A/B testing on banner ads, email campaigns and landing pages and identifying solutions to improve conversion rates
    • Doing really cool shit with data and increasing revenue which will make you a lot of friends around here

     

    Qualifications/Requirements:

    • 1 - 3 years of work experience in marketing, web or CRM analytics is required
    • Bachelor's degree in statistics, business, finance or a related field is preferred (BUT if this comes naturally to you and you eat, sleep, and dream about data we want to talk to you as well!)
    • Experience with web analytics packages and BI suites is required, preferably Google Analytics, Birst and Omniture.
    • Experience with and understanding of data modeling and Data Warehouses is also a must.
    • Proficiency with Access & Excel is another must. Experience with SQL is a DOUBLE plus.
    • Ridiculously amazing analytical and statistical skills. So repetitive. Sorry.
    • General curiosity for complex problem solving. I believe the word "general" implies genius. Or not.
    • Strong project management & organizational skills. If you like to color code your closet, alphabetize your CDs and always know where your keys are, people might think you're strange, but we think you're well structured.
    • Strong communication skills and the ability to multi-task and work in a fast-paced, team based, collaborative environment. A witty sense of humor also helps. And the ability to twerk. (check out our youtube channel for instructions)

     

    Build.com Core Competencies:

    To perform the job successfully, an individual should demonstrate the following competencies to perform the essential functions of this position:

    • Problem solving—the individual identifies and resolves problems in a timely manner, gathers and analyzes information skillfully and maintains confidentiality.
    • Interpersonal skills—the individual maintains confidentiality, remains open to others' ideas and exhibits willingness to try new things.
    • Oral communication—the individual speaks clearly and persuasively in positive or negative situations and demonstrates group presentation skills.
    • Written communication—the individual edits work for spelling and grammar, presents numerical data effectively and is able to read and interpret written information.
    • Planning/organizing—the individual prioritizes and plans work activities and uses time efficiently.
    • Quality control—the individual demonstrates accuracy and thoroughness and monitors own work to ensure quality.
    • Adaptability—the individual adapts to changes in the work environment, manages competing demands and is able to deal with frequent change, delays or unexpected events.
    • Dependability—the individual is consistently at work and on time, follows instructions, responds to management direction and solicits feedback to improve performance.
    Apply
  • Report Writer

    Job Summary:

    This is a technical and business focused position balancing business analysis and solution development. The Report Writer works with our digital marketing team, sales people, merchandisers and others to design and create reports to help them run the business.  Their responsibility includes documentation, training, system support, and maintenance. They maintain knowledge of business processes and understand cross-functional business relationships. They serve as a subject matter expert across the organization to assist users with reporting and analysis and to educate them as to appropriate and desirable parameters. This requires extensive analysis of our databases and data model, as well as frequent communication with internal stakeholders in all levels throughout the organization.

    Essential Duties:

    • Be able to interface effectively with all levels of the organization and maintain effective working relationships with business departments
    • Meet with users and be able to discern reporting needs vs wants in order to gather requirements and deliver reports that provide actionable data.
    • Provide data analysis and insights into domain specific areas across Build.com
    • Support and train staff on how to use dashboards and ad-hoc reporting tools
    • Design, develop, document and test reports/dashboards
    • Assist in the development of and reporting on KPIs
    • Follow data validation processes to ensure accuracy of reporting data
    • Explore and resolve data issues, create pixel perfect reports and dashboards, and present data in a way that is meaningful, accessible and actionable.
    • Maintain proficiency by attending trainings, reading job related materials, and meeting with others
    • Develop a deep understanding of the capabilities and interoperability of our various data tools in order to identify and execute on opportunities for process improvement.

    Must haves:

    • Must have a strong working knowledge in Excel
    • Possess strong verbal and written communication skills
    • Possess quantitative analytical and problem solving skills
    • Be self-motivated, independent and able to work with minimum supervision
    • Be an effective time manager and have the ability to work on multiple projects in a fast-paced, deadline-driven environment
    • Must have outstanding attention to detail
    • Meet all required standards of confidentiality

    Nice to haves:

    • A strong working knowledge of SQL (double plus)
    • Understanding of Birst or similar BI tools
    • Understanding of Adobe Analytics or similar web analytics tools
    • Ecommerce experience
    • Degree in MIS or related field

    Things we'll provide:

    • Great 401 (k) plan and benefits package. Boring yet it’s good to know when you grow old you’ll have some coin set aside.
    • Casual dress code. We ask that you just wear some sort of clothing.
    • Coworkers who will laugh at your jokes. Even if they're just being polite, sometimes.
    • Ping pong, an outdoor lounge, darts, a beer fridge and epic holiday parties. The list could go on, but I like to be all mysterious and stuff.
    • Amazing discounts on Build.com products
    Apply
  • Sales Operations Manager

    Department: Sales

    Reports To: VP of Sales (Victor Neeley)

    Date: 08/05/2015

     

    Summary:

    Build.com’s Sales Operations Manager is responsible for the overall productivity and effectiveness of the sales organization.  Reporting to the Vice President of Sales, the Sales Operations Manager promotes close working relationships with internal and external stakeholders to ensure the sales organization’s efficient operation and success.  This includes the direct oversight of sales process and system investments to improve upon sales force effectiveness, metrics/measurements and managing functions essential to sales force software bookings growth. Specifically, they will be responsible for: planning, reporting,  quota management, sales process optimization, sales program implementation, sales compensation administration, and assisting with the recruitment and selection of sales force talent.

    We are seeking someone to work closely with the Sales and Marketing management teams to provide on-going support and maintenance of our business systems, processes and data; while providing direction and management to a team of individuals dedicated to sales operations support. They will provide CRM systems support of Salesforce.com (SFDC), including oversight and maintenance of sales representative data, reporting, data clean-up, and data auditing with a focus on data integrity and quality. Additionally, this role will provide assistance with sales support/training (including systems and process training), project coordination, creating and maintaining documentation, accommodating ad-hoc user requests and developing management dashboard reporting. This role includes departmental coordination with Finance, project management in addition to the general activities to assist the Sales and Marketing management teams.

    This position demands a high-level understanding of process and procedures that drive a successful sales organization.  Candidates must have prior experience effectively driving sales operations.  The ideal candidate will have worked in a fast-paced, metrics-driven sales operation, preferably in a high volume sales environment.

    Leadership is a core tenant for this position including the candidate’s ability to: (i) drive the development of sales planning, forecasting, methodology and integration of sales force automation/CRM activities ; (ii) establish tactical operations plans; (iii) work with management to ensure sales activities are accomplished as part of the sales process; and (iv) be accountable for results.

    Essential Duties and Responsibilities:

    • Design, implement and accurately forecast bookings and revenue projections on a periodic basis (e.g. weekly, monthly and quarterly, etc.). Establish high levels of process consistency in planning, forecasting, and budgeting approaches used by the sales organization. Ensures planning, forecasting and budgeting efforts are appropriately integrated with other planning processes employed within the Company.
    • Partners with senior sales leadership to identify opportunities for sales process improvement. Facilitates successful implementation of new programs through the sales organization by ensuring a well-defined, efficient sales process is in place for launch.
    • Works closely with the senior management to understand Company sales, marketing and technology strategy. Recommends changes and enhancements to the company Customer Relationship Management (“CRM”) technology platform (e.g. SFDC).
    • Acts as a liaison with other departments by understanding the sales model and ensuring the integrity of information available through various system and reporting structures. This includes Responsible for implementing and enforcing processes and tools that will maintain integrity and accuracy of the CRM and the data integration points with the Marketing management systems and other internal financial and similar systems.
    • Manage the sales operations team that provides direct user support on SFDC (and other critical tools and applications) that enable the sales force.
    • Works closely with senior sales leadership to define the optimal performance measurements and performance management programs required to ensure sales organization success. Aligns metrics, dashboards, reporting, training, and incentive programs with these performance management priorities. Supports sales management with data to effectively supervise activities and metrics to ensure accountability, oversight and improvement.
    • Ensures sales reports and other internal intelligence is provided to the sales organization. Maintains reporting tools and manages ad-hoc reporting requests for the sales & marketing departments to analyze and monitor their performance at various levels. Develops new reporting tools as needed. Coordinates with sales leadership and other stakeholders to lead efficient and accurate sales force reporting initiatives. Also provides report design and development to provide sales performance analysis and insights to sales management, account management, sales reps and other departments.
    • Oversees the delivery of sales process, methodologies, tools and enablement training to sales, sales management, and sales support personnel.
    • Working with Human Resources and senior sales leadership, designs sales incentive compensation programs that provide market-competitive pay, reinforce sales organization strategy, and align with business and sales organization objectives. This includes working closely with Accounting, Finance, and Human Resources to establish rules, policies, and procedures associated with sales compensation.
    • Assist with the maintenance and updates on the Company’s pricing tools and calculators.
    • Maintain systems process documentation (Sales Operations Manual).

    Qualifications/Requirements:

    • Bachelor's Degree in Business Management or equivalent degree/experience.
    • Minimally, 2 years of experience in sales operations, business planning, or sales support management role,
    • Cross-organizational support experience, team-oriented with the ability to build and maintain effective working relationships at the executive level, both internally and externally.
    • In-depth experience and knowledge of sales/business best practices including Sales Operations processes and systems (sales cycle, sales methodology, CRM applications, reporting, forecasting, compensation, territory management and sales quotas).
    • Extensive CRM experience is required (SFDC preferred) with knowledge of third party tools and internal system integration capabilities.
    • Must be proficient in the Microsoft suite of products with extensive Microsoft Excel experience.
    • Strong project management and training experience required.
    • Effective organizational, multi-tasking and time management skills.
    • Ability to lead and actively participate on working teams.
    • Ability to work with and protect confidential information required.
    • Strong analytic and quantitative skills; ability to determine trends and propose solutions, with experience successfully managing analytically rigorous corporate initiatives.
    • Solid understanding of Revenue Recognition.
    Apply
  • Senior Front-End Developer

    Department: SoDev

    Reports To: Scott Jungling (Front-End Engineering Manager)

    Location: Chico, CA 

    Employment: In house/Full time Dev

    Date: 07/29/2015

    Summary:

    Our Senior Front-End Developer bring a deep sense of commitment and purpose to making great products.  As a part of the Software Development team, this position will be responsible for creating and implementing an evolving set of front end components across product suite. This position will also involve identifying opportunities to leverage toolkits to create a better experience for our employees and customers.

    Essential Duties and Responsibilities:

    • Design, develop, and implement object-oriented front end components across our stores and internal applications.
    • Working within a development team of developers to perform a mix of maintenance, enhancements and new development as required.
    • Perform code review on changes to the front end to ensure consistency and appropriate usage.
    • Research technical front end issues and provide recommendations to enhance front end reusability, consistency, performance, and maintainability.
    • Providing mentorship to other Software Developers on your team and across the entire development group
    • Develop and deliver training material to promote front end standards and properly engineered front end components.
    • Test sites to ensure optimal usability
    • Communicate with stakeholders on a regular basis regarding progress, challenges, timelines and end results.
    • Meet stipulated deadlines, juggle multiple projects and shifting priorities, and be a fearless jack-of-all-trades.

    Qualifications/Requirements:

    • Bachelor’s degree and/or equivalent prior experience. Understanding of community/national service and education a plus.
    • 6+ years developing front-end/user interface code for Web sites and web applications
    • Proficient in OOP approaches for HTML, CSS, and Javascript
    • 6+ years of experience coding in HTML, JavaScript, CSS, Ajax, jQuery
    • Ability to address and quickly fix HTML, CSS and scripting compatibility issues between different browsers and platforms
    • Experience with Git.
    • Problem solving and time management skills
    • Ability to work in both an individual and team based environment
    • Ability to organize, prioritize and perform multiple job tasks simultaneously
    • Proven ability to work creatively and analytically in a problem-solving environment


    Build.com Core Competencies:

    To perform the job successfully, an individual should demonstrate the following competencies to perform the essential functions of this position:

    • Problem solving—the individual identifies and resolves problems in a timely manner, gathers and analyzes information skillfully and maintains confidentiality.
    • Interpersonal skills—the individual maintains confidentiality, remains open to others' ideas and exhibits willingness to try new things.
    • Oral communication—the individual speaks clearly and persuasively in positive or negative situations and demonstrates group presentation skills.
    • Written communication—the individual edits work for spelling and grammar, presents numerical data effectively and is able to read and interpret written information.
    • Planning/organizing—the individual prioritizes and plans work activities and uses time efficiently.
    • Quality control—the individual demonstrates accuracy and thoroughness and monitors own work to ensure quality.
    • Adaptability—the individual adapts to changes in the work environment, manages competing demands and is able to deal with frequent change, delays or unexpected events.
    • Dependability—the individual is consistently at work and on time, follows instructions, responds to management direction and solicits feedback to improve performance.
    Apply
  • Software Application Developer

    Department: SoDev

    Reports To: Paul Hoerman (Tech Ops Team Lead)

    Location: Chico, CA 

    Employment: In house/Full time Dev

    Date: 07/29/2015

     

    About Development at Build.com

    We are working hard to make Build.com Stores the best home improvement shopping experience in the world.  We are constantly seeking developers who know how to be agile in their work in achieving this objective.  Our customers have big dreams and so do we, so come be a part of delivering those dreams everyday.

    Summary:

    As a software developer at Build.com, you'll be part of a team of broadly skilled web developers, engineers, analysts and full-stack hackers.  You will be updating existing and new internal enterprise systems and e-Commerce websites.  This position will report to the Technical Operations Team Lead.  You will work independently but will contribute to a team of developers on shared projects and responsibilities.  As a developer you will craft and code inventive new solutions to address business needs.

    As a part of this ninja team of developers focused on our professional customers you'll play an instrumental role, projects may include:

    • Refactoring Dashboards
    • VOIP Integration
    • Warehouse management software
    • Returns lifecycle development
    • Purchase order lifecycle development
    • Order lifecycle development

     

    Essential Duties and Responsibilities:

    • Write clean, modular and object-oriented code with minimum of waste.
    • Diagnose and fix bugs in several code bases and languages.
    • Design, tune, and write SQL queries for new and existing data structures.
    • Ensure secure web sites through adherence security protocols and prevention measures for XSS, SQL Injection, among other known security risks.
    • Convert project specifications into working software.
    • Document your code, showing a strong commitment to your team and the future maintainability of your code.
    • Collaborate with senior developers and leadership to push software engineering priorities.
    • Conduct system analysis and development, with limited support.
    • Responsible for developing new projects and proofing the project to develop needed changes to assure production of a quality product.
    • Provide assistance to testers and support personnel as needed to determine system problems.
    • Provide feedback to department leads about performance considerations / usability issues concerning software specifications and implementation.
    • Meet all quality and specification requirements by working closely with the QA Team, End Users and product managers.
    • Use the tools provided to be a productive member of the Build.com Development team

     

    Qualifications/Requirements:

    • Bachelor's in Computer Science or equivalent degree
    • Self-driven and dedicated to showing progress on work on a daily basis, ideally as committed code
    • A scrappy, entrepreneurial attitude that gets high-quality projects done quickly.
    • Strong understanding of web programming concepts.
    • Demonstrable commitment to being on a team, with an ability to communicate and collaborate openly
    • Ability to commit elegant and well-documented
    • Experience in Java, NodeJS, or Coldfusion is a bonus, but by no means a requirement.
    • Ability to read, understand and create well-formed HTML and CSS
    • Familiarity and comfort in Javascript as a the glue that makes Web applications great
    • Experience working in a development process with Code Review and QA as a key component of your development success
    Apply
  • Visual Designer

    The Visual Designer will design visual and written communications for retail and brand-based content placed on company websites, online storefronts, printed materials and other campaign distribution channels. The main focus of this position will be print collateral, specifically direct mailers and catalogs. Ability to gather resources, curate new and original compositions, and work with others in a fast-paced environment is essential. Employee must be able to report on performance and make data-driven decisions, as well as give and receive critical feedback. Candidates will require a strong portfolio of web and graphic design for consideration.

    Job Responsibilities

    • Creates, develops and executes quality art and design layout solutions for complex on-line content, including but not limited to promotions, page layouts and other creative assets.
    • Brainstorm, storyboard, wireframe, and prototype to create and support a variety of products and experiences
    • Advocate for the consumer and create experiences they will love
    • Ensure designs are within the specifications and concepts determined by the creative director.
    • Ensures branding standards are consistent, maintained and in-line with design and brand standards across Build.com digital touch points in order to maintain corporate identity.
    • Work closely with Editorial, Photography and Marketing departments to cohesively and intelligently position product visually in line with best merchandising practices.
    • Participates in meetings facilitated by business area or project initiator to understand the goals and objectives throughout the stages of a project.
    • Executes artistic design and layout solutions with proficiency and artistry, including icons, color schemes, interface features and transitions.
    • Collaborates with manager, designers, writers and other team members to ensure the appropriate concepts, themes and messages are conveyed and represented effectively and consistently for the business objectives and audience(s).
    • Maintains knowledge in on current design standards and tools in order to consistently and effectively convey the company’s image and maintain/increase positioning in the marketplace.
    • Mentors and coaches less experienced team members.
    • Participates in meeting with internal/external and/or managers to exchange semi-complex information related to assigned areas.
    • Manages timelines, milestones, and internal details on project work to ensure timely delivery for project work.
    • Participates in evaluating and recommending new procedures and equipment in order to more efficiently and effectively complete project assignments.

    Our must haves:

    • InDesign knowledge and experience, end of story.
    • Experience using various web technologies, such as HTML5, CSS3, and JavaScript.
    • Bachelor’s Degree in Graphic Design or Visual Arts and at least 2 years of experience working as a Graphic Designer.
    • A brilliant portfolio showcasing your best work
    • At least 2 years of experience working on marketing, and/or advertising projects.
    • Ability to see a job to completion, from concept and brainstorming to design and production and file delivery.
    • Advanced level skills with creating multiple page documents in InDesign
    • Moderate to high knowledge and experience with entire Adobe Creative Suite, including Photoshop, Illustrator, Acrobat, and the Mac OS X operating system.

    Our nice to haves:

    • Experience working at an agency as a Graphic Designer.
    • Experience communicating ideas to business owners, stakeholders and senior management in order to persuade, gain acceptance, or sell.
    • Experience working in eCommerce.
    • Experience in creating and running social media campaigns
    • Experience in media arts (photography, videography, audio, etc)
    Apply

Our Company

"If you can bring great, fresh ideas and can execute on those ideas, your opportunity here is virtually limitless."

-Christian Friedland, President and Founder of Build.com

Build.com is the fastest-growing online home improvement retailer. We are committed to providing the best selection, unmatched customer service and the easiest online shopping experience.

At Build.com, creative thinking and collaboration are the keys to our success. We continually encourage our employees to contribute their ideas, and we are looking for individuals who want to be part of a team and grow with us as a community.

Our Culture

Work Hard

At Build.com, we believe in taking risks and taking ownership. Every employee has the opportunity to make their ideas a reality and we empower them to shine. We push the envelope when it comes to developing, refining, and implementing complex web applications. Our in-house developers make Build.com a force to be reckoned with amongst leading online retailers.

Play Hard

Work can be stressful, so we put a lot of effort into providing activities to break up the day and build camaraderie off the clock. During the day, you can zen out in one of our weekly yoga classes, participate in a ping-pong tournament on the patio, or play a game of foosball in the game room. Take the competition to the field by joining a Build.com sports team - from soccer to softball, kickball to basketball, you'll have no trouble getting involved.

Customers First

Customer Experience is our top priority at Build.com. With the customer service, marketing, and software development teams all located at our headquarters in Chico, CA, we are always dedicating a 110% to our customers. From shipping issues to site maintenance, operations run fully in-house, which means fewer fires, fewer delays, and more happy customers.

Our City

Dive Right In

Chico is a watersports haven. You'll find plenty of Buildies out wakeboarding on Lake Oroville, floating down the Sacramento River, or cooling off at Bear Hole in Upper Park while enjoying the beautiful summer weather.

Great Outdoors

Chico is home to Bidwell Park, the third-largest municipal park in California. Mountain bike in Upper Bidwell, take a 10-mile hike up to Feather Falls, or take a stroll on Table Mountain in the spring and enjoy the wildflowers.

Get Away

Take advantage of our amazing paid time-off benefits and venture out of town for a bit. Chico is just a short drive from some of the best skiing and snowboarding North America has to offer, and only a couple hours from the beach. Take a day trip up to one of Lake Tahoe's seven resorts to let loose on the slopes or catch a Giants game in the Bay.

Discover your homes potential and browse home design images by room and styleAfter Hours

Want to grab a beer after work? Stop by Sierra Nevada Taproom to taste a seasonal brew or visit The Banshee, a downtown pub with a spectacular list of draft and bottled beer. Whether you feel like singing karaoke, dancing to 80s music, or shooting some pool, Downtown Chico provides great options for a fun night out.

Discover your homes potential and browse home design images by room and styleShop Local

The biggest perk of living in the heart of California farmland is the ease of buying organic. Shop the Thursday Night Market or the Saturday Morning Farmers Market to stock up on some local goods or visit our neighbors at the CSU, Chico University Farm for organic meat and produce. And we can't forget about the downtown boutiques - did we mention Buildies get discounts?

Discover your homes potential and browse home design images by room and styleFamily Friendly

Thinking about starting a family? Already have kids? With a variety of parks, great schools, and tons of fun and educational activities, Chico is a safe and nurturing environment for you and your family.