Ladylux3 Basin Tap Water Dispenser Cold Only
I couldn't be happier! I am so thankful for FaucetDirect.com, as they were the only supplier that I could find offering this faucet! Asthetics and function are more than excellent! The stream flow is 100% better than our 1 1/2 year old Culligan faucet, which I wondered about prior to the purchase. It matches perfectly with the Grohe Ladylux3 Kitchen Faucet! Cleaning is easy with the sleek smooth lines. Although a bit on the spendy side, this product is worth every penny and comes highly recommended!
January 3, 2012
Nice looking, but got a defective one
Bought this to use as a filtered water faucet on the kitchen sink. It looks pretty good as a "little brother" next to the Grohe Ladylux 32 226 main sink faucet.
I did have a problem: the faucet lever made a terrible grinding noise when turned. I decided to go right to Grohe for warranty, rather than work through FaucetDirect. Didn't want to go through the hassle of de-installing the faucet to send it back. Grohe's online customer support was pretty prompt, they emailed back within a couple of hours. But the tech said it was probably the aerator - clearly he didn't read my email too carefully. I wrote back that is must be the mechanism, and they sent me a replacement ceramic cartridge right away. So far so good, but the problem now is, how to replace the cartridge? The knob is so sleek it has NO SET SCREW. I guess one just pulls hard?? I had asked the tech to supply instructions, but he didn't. So the cartridge is sitting on my workbench while the faucet seems to be working out the grinding noise, getting better. Someday I may replace that cartridge, but for now I'm living with it.
So, overall the experience was not great with this faucet.
April 20, 2012