Ordering

• Product Availability
• Backorders
• Manufacturer Warranty
• Payment Methods
• Special Pricing
• Sales Tax Information

Shipping & Returns

• Order Tracking
• Shipping Rates
• Shipping Methods
• Returns Policy
• Shipping Policy

Why Build.com?

• Safest Place to Shop
• Best Value
• Reasons to Shop
• Security & Privacy

Our Company

• About Us
• Contact Us
• Terms of Use
• Affiliate Program
• Network of Stores
• Become a Vendor
• Professional Accounts

Credit Card Charges

Why is there a charge on my card?

You’ve made a purchase from one of the Build.com Network of Stores:

Who is Build.com?

We’re an online home improvement retailer that sells products like plumbing, lighting, door hardware, ventilation, and more. We’re based in Chico, California and we’ve been in business since 2000.

Hmmm, that still doesn’t ring a bell.

Check your email (including your spam filter) and you should have received an order confirmation and receipt from us on the same day as the charge.

OK, I’m still not sure.

Then go ahead and give us a call at (800) 375-3403 and we’ll help you get this squared away.

Thank you very much for being a customer of the Build.com Network of Stores.