Homeguruz roster of certified and professional service providers ensures proper installation for a variety of reputable brands of Door Hardware. Call their customer service toll free line 888-909-0319 with any questions regarding your order. Representatives are available 24 hours a day, 7 days a week to assist you.
When you order professional Door Hardware installation services from the Homeguruz Services, the procedures included with purchase are full circle:
Your Service Provider Will:
Please make sure that the Door Hardware you order will match up to the openings in your door. The service provider will not be able to cut new openings for strike plates or knob locks for your new Door Hardware or perform cosmetic services, such as drilling new holes, Painting, or adjusting the door hinges.
Any additional work outside the scope listed above will call for additional time and compensation for the service provider. Should the need for additional work arise in order to complete your installation in a safe and professional manner, Homeguruz will contact you. Homeguruz reserves the right to cancel and refund the entire installation service if no local service provider is available for your location.
To Ensure a Smooth, Safe, and Efficient Installation process, Please Be Sure That:
Professional and Personable Service Providers
A Homeguruz certified service provider who works in your community will be providing the service for your order. All Homeguruz Door Hardware service providers are recruited from within the industry and have ample experience with handlesets from a wide range of brands. Each Homeguruz service provider has full on-site support to ensure the best installation service possible. Homeguruz has a credentialing process that all service providers must fulfill. Applicants must register and provide proof they are insured, bonded, and licensed, where applicable and must submit to a background check—requirements that guarantee your service provider has been fully vetted.
You will be contacted by a Homeguruz representative within one business day of your purchase to verify your order. The service provider assigned to your order will then contact you to schedule an appointment that is convenient for you (usually one to two days in advance). Weekend appointments are available. For any customer service related issues, call Homeguruz Services at 888-909-0319.
Cancellations and Refunds
To receive a full refund, the service order must be canceled at least 24 hours prior to the scheduled appointment time. Any cancellations with less than 24 hours’ notice are subject to a site visit trip charge of $68.
For One-Hundred (180) days from the date of installation, the Homeguruz warrants that if any part of the originally installation by the Homeguruz does not work because of ordinary wear and tear, the Homeguruz will repair or replace that part at no charge to you. The Homeguruz may use reconditioned parts in making repairs, but the Homeguruz warrants the replacement parts only for the remainder of the warranty period. You must notify the Homeguruz of any problem you claim the Homeguruz limited warranty covers within the warranty period. This limited warranty is for the Customer's benefit only and may not be enforced by any other person.
About Homeguruz Services
Homeguruz Services streamlines the process of purchasing services directly from contractors. From installation, delivery, assembly, and other on-site services, Homeguruz uses a vast network of local service providers who are certified, licensed, where applicable, and insured to work on your specific project need. Rest assured that your on-site service is completed professionally and correctly by allowing Homeguruz to do it for you.
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