ANP RESERVES THE RIGHT TO ASK FOR SAID DEFECTIVE PRODUCT TO BE RETURNED FOR INSPECTION. IN SOME CASES, REPLACEMENT PRODUCT WILL BE INVOICED UNTIL A DETERMINATION BY ANP THAT PRODUCT IS IN FACT, DEFECTIVE
Once determined defective, ANP will repair or replace freight prepaid, any ANP product defective in workmanship or materials. ANP reserves the right to ship replacement parts via the most economical way. Customer is responsible for any freight charges over normal ground rates. Such replacement is the exclusive remedy against ANP should any of the fixtures delivered prove defective, and is limited to one year from date of shipment for materials and 90 days for labor. We reserve the right to determine the best method of correcting problems.
WRITTEN APPROVAL IS NECESSARY FOR ANY CHARGE-BACKS OF LABOR OR MATERIAL. COMPONENTS NOT MANUFACTURED BY ANP ARE SUBJECT TO THE ORIGINAL MANUFACTURER’S WARRANTY
Ballasts, capacitors and igniters are guaranteed by the ballast manufacturer. Units will be exchanged by the local ballast manufacture’s authorized dealer or by ANP Lighting, acting as their agent. Neither the ballast manufacture, his agent nor ANP Lighting will honor cash reimbursement claim to cover material charges for replacement ballasts, capacitors or igniters. No charges for rental of equipment or travel time will be paid by ANP Lighting. If the customer feels they will want labor reimbursement, they need to handle the defective item DIRECTLY through the ballast manufacturer.
LED Platform and Tower Warranty
LED platform/tower will be warranted for a period of 7 years from date of shipment from the factory. A typical year is defined as 4380 hours of operation. Failure defined as more than 8% of the total platform/tower not operating. The driver will be covered under warranty for 5 years from date of shipment from factory.
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