Product Warranty Information


Limited Warranty

Yale Security Inc. (the "Company") warrants that its products sold under the Norton® trade name in the United States of America are free from defects in workmanship and materials under normal use and service.

This warranty does not cover defects or damage arising from improper installation, lack of or improper maintenance, improper storage, shipping and handling, ordinary wear and tear, misuse, abuse, accident, unauthorized service, use with unauthorized non-Norton products or parts, or the effects of erosion, or corrosion on the finish. This warranty is void if any modification is made to the product, regardless of whether the modification causes or contributes to the alleged defect. All modifications are made at the risk of the party making modification.

The only liability of the Company in tort or contract whether under this warranty or otherwise shall be limited to the repair or replacement of any product or component part which shall prove defective as covered by this warranty. This warranty does not cover, and the Company is not responsible for, any labor charges or others costs and expenses associated with removal and reinstallation of products, or maintenance or other adjustments to the products. The warranty period after delivery to the original purchaser in all cases is as follows:

The Company will not pay for the cost of repair performed other than in accordance with this warranty.

Written notice of a product or component part believed to be defective as covered by this warranty should be sent to Yale Security Inc., 1902 Airport Road, Monroe, North Carolina 28110, and should include your name and address, an identification of the product or component part and a brief description of the defect. Upon receipt of such notice, the Company will inform you where to ship such product or component part, shipping charges prepaid, for examination and, in the event such examination reveals a defect covered by this warranty, the product will be repaired or replaced.

This warranty is in lieu of all other express warranties. To the extent permitted by law, all implied warranties are limited to the duration of this warranty. Yale Security Inc. shall not be


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