At Kingston Brass, we value every single home owner who chooses to use our product. All parts of KINGSTON BRASS faucets, with the exception of special finishes as described below are warranted to the original retail purchaser to be free from defects in material and workmanship for a period of ten (10) years from the date of purchase as shown on the purchaser's receipt.
Kingston Brass recommends having a professional plumber for all installation and repair. Please read carefully as this concerns your rights and obligations as once you purchased and used our products, it is assumed that you have read, understood and agreed with the terms set as following. Kingston Brass will replace "Free of Charge", during the warranty period, any part that proves defective in material and/or workmanship under normal installation and use.
(10) Years Limited Warranty
Kingston Brass has inspected for defects in operation and finish at the time of shipment and warrants its faucets to be leak and drip free during normal installation and use. Kingston Brass will mail the necessary part to original consumer to maintaining the faucet in good working condition if the faucet should leak or drip during normal use. Original consumer will be responsible for full amount of express shipping charges if express service been requested. It applies only to Kingston Brass faucets installed in the United States ONLY. Kingston Brass also warrants all other aspects of the faucet or accessories EXCEPT
Warranty does not apply to special or living surface finishes such as Oil Rubbed Bronze, Dark or Old Bronze as living finishes will change over time as a result of a normal process and may look different than at the time of purchase, therefore these items are warranted for functionality only. Oil Rubbed Bronze, Dark or Old Bronze components may vary in shade at the time of shipment. This warranty is limited to the replacement of defective parts only, labor charges and/or damage resulting from improper installation, repair or replacements, as well as incidental and consequential damages connected therewith are excluded. Any damage to this faucet as a result of misuse, abuse, neglect, accident or improper installation or any use not consistent with the instructions furnished by us, will void this warranty.
One-Year Limited Warranty
Kingston Brass stainless steel sink, vitreous china vessel sink and wash basin , bath tubs and toilets are warranted to the original purchaser to for the period of 1 (one) year from date of purchase to be free of defects in material and workmanship. This limited warranty DOES NOT COVER the following:
THIS WARRANTY IS LIMITED TO THE REPLACEMENT OF PARTS ONLY AND DOES NOT COVER OR INCLUDE LABOR CHARGES, DAMAGE INCURRED DURING INSTALLATION, ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES WHATSOEVER, NOR DOES IT COVER OR INCLUDE DAMAGES FOR PERSONAL INJURY, PROPERTY DAMAGE OR ECONOMIC LOSS.During this 1 (ONE) year warranty period if after inspection it is determined that a defect developed during normal use, Kingston Brass at its election will replace or make appropriate adjustment as deemed necessary to remedy customers complaint. Proof of purchase (original sales receipt) must be provided to Kingston Brass with all warranty claims. Kingston Brass is not responsible for removal or installation costs.
To obtain warranty service or replacement part, contact the dealer, plumbing contractor, e-tailer or contact Kingston Brass by calling 1-877-2KBRASS, writing to firstname.lastname@example.org or Attn: Warranty Department, 12775 Reservoir Street, Chino, CA 91710. Some states/provinces do not allow limitations on how long an implied warranty lasts, or the exclusion or limitation of special, incidental or consequential damages, so these limitations and exclusions may not apply to you. This warranty gives you specific legal rights. You may also have other rights which vary from state/province to state/province.