Product Warranty Information

LockState Product Warranty

LOCKSTATE WARRANTY

LockState warrants to the original end-user consumer of any LockState lock or safe that the craftsmanship, workmanship and materials of the electrical components on all locks or safes made by LockState are free from material defects for a period of 1 year after purchase. In the event that any component of a LockState product is not free from material defects within a period of 1 year from purchase, LockState will repair or replace the lock at its sole discretion, at no charge to the original end-user consumer. All shipping charges arising from a lock or safe exchange are the responsibility of the customer.

In no instance will LockState’s liability under these warranties be greater than the replacement of any lock or safe not free from defects. Expressly, LockState will not be liable for any labor costs including but not limited to installation, removal and replacement, nor will LockState be liable for any shipping costs or consequential damages arising from or related to a defective product.

These warranties will not apply in the event that any user of the lock or safe has improperly assembled, installed, disassembled, stored, maintained, or abused the product or if the damage to the product is due to accidental damage, improper powering, defective batteries, any end-user modifications, or use of the product for an unintended purpose.

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