Product Warranty Information

Waterstone Limited Lifetime Warranty

All Waterstone, LLC products carry a LIMITED LIFETIME GUARANTEE against defect in material or workmanship. Waterstone does not, however, guarantee its products against defects due to improper installation, the failure to perform proper maintenance or uses for which they were not designed. Waterstone has no liability for consequential or indirect damages and its only liability is to repair or replace, at its option, any of its products determined by Waterstone to have a manufacturing defect. Products must be returned within one year of purchase. Waterstone shall not pay any repair costs performed on its products by other than its authorized representatives unless Waterstone has given prior written approval to incur costs on its behalf. The rate of deterioration of finishes will vary either from exposure to chemicals, perspiration, climate conditions, or other factors. Tarnishing or excessive wear of finishes is therefore, not a defect, but a normal process which is unavoidable. Under these circumstances, finishes can not be guaranteed and, therefore, products will not be repaired or replaced under warranty for normal tarnishing or wear finishes.

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