Product Warranty Information

Function or TypeWarranty
Window Install 5K/6K BTU2 Year Full, Carry In Product Service
Window Install 8K/10K BTU2 Year Parts/Labor, 5 Year Internal System, In Home Product Service
Window Install 12K-28K BTU2 Year Parts/Labor, 5 Year Internal System, In Home Product Service
Thru-the-Wall Install2 Year Parts/Labor, 5 Year Internal System, In Home Product Service
Portable2 Year Parts/Labor, 5 Year Internal System, Carry In Product Service
Dehumidifier1 Year Parts/Labor, Carry In Service

All products 8K and above receive “in-home service” through the Arctic King Customer service department; 1-866-646-4332. Please know that our goal is to reduce returns. Through the 1-800 number a service technician can be dispatched to repair the unit in the consumer's home.

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