Product Warranty Information

Jado Warranty

Warranties: JADO Bathroom & Hardware Manufacturing Corp. provides the following warranties on their products.
MECHANICAL WARRANTY: A LIFETIME LIMITED WARRANTY is provided on parts against defects in materials and workmanship. GENERAL FINISH WARRANTY: A TEN-YEAR WARRANTY from date of purchase is provided to the home owner on all JADO products against manufacture related defects in materials and workmanship (excluding TopLine finish products). DIAMOND FINISH WARRANTY: A LIFETIME FINISH WARRANTY against tarnishing is offered on all Diamond Finish products. TOPLINE FINISH WARRANTY: A FIVE-YEAR FINISH WARRANTY from date of purchase is provided to the home owner against defects in materials and workmanship on Tamarac and Phoenix Topline finish products. Due to the ever changing finish of the Patina Topline products, the finish warranty is excluded. ULTRABRASS FINISH WARRANTY: A LIFETIME FINISH WARRANTY against tarnishing is offered on all Ultrabrass Finish products. JADO Bathroom & Hardware Manufacturing Corp. places the following conditions on its finish and mechanical warranties. JADO finish and mechanical warranties are limited to products correctly installed and used in a residential environment. JADO warranties will not assume liability for damage due to abuse, mishandling, incorrect installation or improper maintenance. JADO will not be liable for labor or other costs relating to the sale, installation, or replacement of their products. JADO mechanical and finish warranties are limited to the first residential user of its product. In the event of a defect in any JADO product covered by this warranty, the product must be returned to the dealer where originally purchased along with proof of purchase. JADO warranties exclude polished brass finishes exposed to marine environment and direct exposure to sunlight. JADO's obligation under the warranty shall be limited to the repair or exchange of any product.

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