Product Warranty Information

Kobe Warranty

KOBE Range Hoods warrants all products manufactured or supplied by it to be free from defects in workmanship and materials. Its obligations pursuant to this warranty are limited to a period of two years from the date of purchase and to the repair or replacement at its option and subject to the terms and conditions stated below, of any component part which its examination shall disclose to be so defective.

TWO YEAR WARRANTY SERVICE PERIOD FOR KOBE HOODS EXCEPT FOR BRILLIA SERIES WHICH HAS A ONE YEAR PARTS ONLY WARRANTY

Any covered failure occurring within two years of original purchase arising from defective workmanship or material in manufacture will be repaired (or at our option the unit will be replaced) free of charge by an authorized KOBE Range Hoods Agent or KOBE Range Hoods as applicable. Keep proof of date of purchase (original invoice) handy for inspection.

If the range hood is sold by the original purchaser during the warranty period the new owner is protected until expiration of the original purchaser's warranty.

MAKE SURE TO INSPECT THE HOOD FOR DAMAGES AND DEFECTS BEFORE INSTALLATION. Appearance flaws of the hood found after installation and not affecting hood performance is not covered under our warranty for returns or exchanges. Service visits not covered under warranty will carry a service charge.

Warranty Disclaimer:

In order to protect the interest of products users, KOBE Range Hoods would like to inform our website visitors that, our warranty is extended ONLY to products purchased directly from KOBE RANGE HOODS Distributors, direct Dealers or KOBE Range Hoods approved online-retailer. Please click on the "where to buy" tab to search for your authorized local retailers or to view a list of our authorized online-retailers.

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