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Build.com observes the following holidays, and will be closed on:

  • New Year's Day
  • Easter Sunday
  • Independence Day
  • Thanksgiving Day
  • Christmas Day

Customer Support What can we help you with?

Contact Us

(800) 375-3403

Our hours are:

Monday through Friday:
5:00 a.m. to 6:00 p.m. PST

Saturday:
7:00 a.m. to 4:00 p.m. PST

Sunday:
7:00 a.m. to 4:00 p.m. PST

Build.com observes the following holidays, and will be closed on:

  • New Year's Day
  • Easter Sunday
  • Independence Day
  • Thanksgiving Day
  • Christmas Day

Online Customer Service Form

× Shipping Rates & Methods

The cost to ship items varies by item, shipment and shipping option.

Free Ground Shipping on Orders Over $49 *

Standard ground shipping transit time is 5-7 business days.

Free Freight Shipping on Orders Over $1500 *

Curb side delivery (also called freight or "LTL" shipping) is reserved for large, heavy, or oversized items like chandeliers, bathtubs, shower doors, etc. Items are palletized and loaded onto a large truck for shipment, and delivered to your curb by scheduled appointment. Transit time is 7-10 business days.

* For exact shipping costs, add the product(s) to your cart and enter your zip code. All offers pertain to the lower 48 states and do not include deliveries to Alaska, Hawaii or Canada.

Learn more about shipping rates and policies