Bancroft Collection 60" Three Wall Alcove Soaking Bath Tub with Left Hand Drain
Frequent defects and no support
Found this tub online and it looked good, so we got it shipped to the store and picked it up there. After we got it home, we discovered a crack in the top, so we had to haul it back to the store and order a new one. We had to put our renovation on hold for 10 days until the new one arrived. When it got here, we checked it thoroughly and it looked ok, so we installed it. We got it all installed and balanced and it looked good, so we removed the plastic wrap from the edges of the tub and discovered a 4 inch long mark on the edge. It's not serious but cosmetically ugly. I called Kohler and they sent a guy out, but when he got to my house (5 days later) he had to call Kohler for permission to fix the cut. He told them it looks like the mark of a hole-cutting saw, and they refused to have it fixed. I guess they didn't consider that it must have been their hole-cutting saw that cut the drain and other holes in the tub, because we saw it after peeling off the plastic! Anyway, I'm stuck with a blemished tub and seriously inconvenienced from their earlier failure to defect out the cracked tub. I recommend you avoid this product in particular in Kohler in general.
August 7, 2013
This tub is great for the purpose it was purchased for. It does however chip fairly easily so perhaps a bit more caution is needed upon installation. Since it is so deep the sides around the non-slip area can be very slippery! The installation of some type of non-slip product is recommended by me.
November 2, 2009
If you like a deep soak, you'll love this tub! Very comfy. Higher than most so if you're a senior like me you'll want a grab bar nearby.
October 12, 2011
Best decision I made!
I love this tub! I am so glad we made this purchase and will use Faucet Direct.com again for our next bathroom remodel - they were so efficient and prompt I was actually surpised by the speed in which the tub arrived! Thanks!
November 6, 2012
Great tub, especially for the price. Wanted a pricey cast iron one, but didn't want the hassle or the price. This one is so pretty and nice and deep. Even though I'm not a bath person, I love this tub.
June 2, 2011