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Kohler K-13963 Reviews
Rated 5 out of
Great FaucetBeautiful faucet, great water pressure, unique design. Nozzle turns 360 degrees (not necessary, but a interesting bonus feature if you ever need it). Vibrant stainless steel seems to be stain resistant. Another outstanding feature is that water can be turned off in any position - hot or cold, meaning the handle doesn't have to be placed directly in the center to turn off the water like on most other faucets. That adds convenience and eliminates those annoying drips like other brands have if the handle is not exactly in the center. The on/off handle is light and responds to the slightest touch making it pleasurable to use. Overall a great faucet for a fraction of the price of other ( comparable, overpriced ) brands.
Date published: 2010-11-05
Rated 2 out of
Disappointing Quality- Cheap Lightweight feelI purchased this kitchen faucet to replace a KWC faucet which disintegrated. I researched the faucets on faucetdirect.com (very clunky navigation) and visited a number of retail outlets. I had functional and dimensional requirements that limited my options. I selected this Kohler product due to past postive experience with other products, customer reviews and Kohler's warranty. I was so disappointed and surprised at the look and feel and how lightweight the product is. When you pull the handle out it feels so cheap and the lever to turn the water on/off is sloppy/ loose. With its black plastic braided hose you have to force it back into the fixture which is cumbersome. I don't think the chrome finish will survive much beyond a year. And cleaning the spray head is difficult. It looks OK for the application, fortunately it is not used much.
Date published: 2011-05-14
Rated 1 out of
Effervescence problemAfter two years this faucet exhibits effervescence in the water discharge. It happens immediately upon first use. The water appears to be bubbly with a slight chemical smell. I contacted our water utility company that confirmed this problem (also happening with similar Moen faucets). It will be going back to the box store where I bought it. Apparently some internal part (hose) is breaking down. I'm disappointed since it appears lots of people know about this and they are still selling these types of faucets.
Date published: 2012-10-16
Rated 2 out of
Jury's outThis replaced a 50-year-old faucet that worked fine. At first the water flow was much weaker than the old faucet. I called Kohler, and it promptly sent me a replacement valve. Now the cold-water stream is better, but the hot-water is still weak. I checked the connecting hoses, but found no kinks. I'll call Kohler again to see whether it can solve the problem. If not, I'll be looking for a new faucet.
Other than that (Mrs. Lincoln), the faucet is very attractive-sleek and simple- and works very well.
Date published: 2012-11-28
Rated 4 out of
nice lookingIt looks great, we did pay extra for fast shipping which wasn't necessary as our remodel was slower then we were told. We experience some splattering as the screen in the faucet directs some of the water at an angle rather rhen straight down. Style wise my wife loves it.
Date published: 2010-08-16
Rated 4 out of
Gives a great new look for our kitchenThis was a great faucet upgrade for an inexpensive way to make our kitchen look a little more modern. It looks much better than the Delta pull out faucet we replaced, and even makes our slightly outdated sink look a little more updated. We purchased the stainless color and it's great - matches our sink and all our cabinet pulls. The water flow and sprayer is not as powerful as our old Delta faucet, which is taking some getting used to. It takes longer for the water to get really cold or really hot. And it does splash a bit, as other reviewers note, especially on spray mode. But the improved look it gives our kitchen outweighs these minor functionality issues that we will get used to in time. We have no issues getting the sprayer in and out of place as other reviewers note, ours is very smooth.
Date published: 2012-04-10
Rated 4 out of
Great Overall ProductLove everything about this faucet - the look, the way the buttons stay locked for spray or stream, the smooth and sensitive control of the handle, the button that stops the flow of water when you press it, the pivot mechanism where the flow tube meets the sprayer head, and the price. The only design flaw is that the pull-out sprayer doesn't easily go back into place after its pulled out - you have to push it back into place.
Date published: 2012-03-06
Rated 5 out of
good servicei purchased a faucet recently.. and thought that a piece that was part of the faucet was broken...in fact it was not broken but the way it was constructed a layperson like myself may have thought that at first...not only did faucet direct agents call the company directly ...they gave me their direct numbers so i could text them a picture of the product and promptly sent me a replacement....agents were friendly and expedited things quickly.....i would definitely use faucets direct and their other links again.....and have already recommended them to family members and contractor i know. in addition the price on the faucet ... a kohler product was the lowest i had seen anywhere
Is the Kohler Elate compliant to the 2010 California State Law for Lead-Free Compliant Products (Law AB1953)? Also, what is the hole size required for single hole installation?
A. The Kohler K-13963 is AB1953 compliant and it will fit with any standard faucet hole installation, usually about 1 3/4" to 2" in diameter.
Is the plate size standard to cover any sink size? Also, I currently have a 2 hole plate (1 for faucet, 1 for the pull out spray) and is it okay to replace that with this model with just 1 hole?
A. The Kohler K-13963 has a 10 1/2" plate that can cover a three hole application.
Is this faucet AB1953 compliant?
A. The Kohler K-13963 Elate Kitchen Faucet, as well as all other Kohler Faucets available on our websites are Low Lead content compliant for both California's AB1953 and Vermont's ACT193 requirements. Kohler has taken a forward stance in understanding that these two regulations will lead to similar bills being enacted with the remaining 48 states and beyond.
what material is the body made from (brass, stainless steel, other)
A. The Kohler K-13963 is a solid cast brass.
What material is the hose made of... braided fabric? metal? Plastic?
A. The Kohler K-13963 has a rubber hose.
can this faucet be installed without escutcheon?
A. The Kohler K-13963 can be installed without the escutcheon. Please let us know if you have any other questions.
How much clearance is needed behind the faucet to operate the handle?
A. The Kohler K-13963 requires 3.61 inches of clearance for the handle.
Can this be installed without the plate?
A. The Kohler K-13963 can not be installed without the escutcheon plate.
I want to get this faucet in vibrant stainless, what color soap dispenser from Kohler will match nicely?
A. There are a few different ones: the Kohler K-1893-C, the Kohler K-1895-C and the Kohler K-1995.
Can item be purchased without escutcheon plate?
A. No unfortunately the Kohler K-13963 only comes with an escutcheon plate.
Can this faucet be installed with the single lever facing forward so there is enough room to put the air gap in the next hole?
A. The spec sheets indicate this is a side lever only.
How tall is the Kohler Kitchen Faucet K-13963?
A. The total height of this faucet is 12.69" The spout height is 10.8.
Is the pull-out sprayer made of metal or plastic?
A. The Kohler K-13963 sprayer is made from solid cast brass.
Is this available without the escutcheon plate?
A. The Kohler K-13963 only comes with an escutcheon plate.
I see that this faucet is a side-only lever. Can I mount so that the lever is on the left side instead of the right?
A. The Kohler K-13963 can only be mounted with the lever on the right side.
Does the arm on which the spray is mounted swivel?
A. Yes, the spout on the Kohler K-13963 does swivel.
How far is the spout from the deck?
The Kohler K-13963 has a spout height of 10-7/8 inches, which is measured from the deck or countertop to the spout's outlet
Is there a steel braided hose I could replace the current hose with?
Kohler K-13963: Yes, this model does offer a replacement steel braided hose
Is there a hot and cold water filter faucet in the Elate style available? If not now, any plans for one by 9/2013?
The Kohler K-13963 is the only faucet available in the Elate series; we do not have any information as to future Kohler products; however it is very unlikely for another product to be launched in this line.
Some of the photos show the faucet with a chrome plate at the base and others don't have that base.
The Kohler K-13963 base plate is the escutcheon that is provided with the faucet for sinks that have three holes. So, just in case your sink doesn't have just the one faucet hole, it won't look ugly with two other holes on either side of your faucet.
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