Plastic part broke
Pros: I love the look of this product. It's modern and sleek. Kraus customer service is sending me a replacement dispenser at no cost. That's pretty cool.
Con: In less that a year of having this installed, the plastic dispenser broke off at the screw head. The green soap spilled everywhere under my sink. It was such a mess. It's not a well-made durable item. Don't buy anything with plastic for sink usage. Buy the all metal dispenser for longer lasting use.
October 3, 2011
not so good
Love the look of the dispenser but it doesn't function very well. I thought perhaps I was doing something wrong but after reading one of the reviews i suppose it is not "operator error". It is very difficult to get any soap out despite several pumpings. I am trying to find someone from Kraus who may have a suggestion....not easy to do though.
October 16, 2012
Worked wonderfully for a few months and quit. Cleaned, still nothing. Won't even pump water. Super upset since it is nearly impossible to replace in my sink/faucet set up.
January 10, 2013
looks nice but...
I bought this with the matching faucet during a kitchen remodel. the bronze finish is unusual compared to other manufacturers; it is more of a shiny/metallic dark brown color than I am used to, but it is still attractive. the problem is with the function. my favorite dishsoap was too thick and did not drain back into the container after dispensing. instead, it costantly dribbled out into the sink. i tried watering it down and using different, thinner soaps, which stopped the dribbling, but then the pump did not have enough "umph" to bring the soap up out of the bottle. the result being that you have to pump the dispenser at least a dozen times to get one tiny little squirt of soap. i am now shopping for a replacement and hoping i can find one that matches the unusual kraus bronze on my faucet, as i dont want to have to replace that as well. all in all a very poor product.
June 19, 2011
Doesn't work for long
I got this soap dispenser as part of a kitchen sink package with Kraus. LOVE the sink but the soap dispenser stopped working in less than a year!
November 22, 2012
Looks good but....
I purchased a Kraus sink, faucet and soap dispenser together, less than a year ago. All look great and I was very happy with the installed set. Unfortunately, the soap dispenser turned out to be a piece of junk. it looks good but quit working around 8 months after installation. How can such a simple product, that has been around for so long, be so unsatisfactory?
June 11, 2013
It looks great and I love the other Kraus products I purchased (sink and faucet) but this simply does not work very well. It's wobbly, which is in and of itself not so bad, but it just doesn't dispense soap very well. If the reservoir is not really full, no soap comes out... very annoying
April 5, 2013
This one works fine. I had bought the first one 9 months ago, it never really worked right in the new kitchen. Rather than trying to return it I just bought another one that went with the sink and hardware.
January 29, 2013
Looks good. Lasted 6 months
"I got this soap dispenser as part of a kitchen sink package with Kraus. LOVE the sink and Faucet but the soap dispenser stopped working in less than a year!"
Needs to be replaced with a better pump.
January 6, 2014
form over function
Looks great, doesn't function. Initial pump worked 2 weeks, replacement worked 6 mos. This soap dispenser is ripe for a design review! Kraus sink and faucet were exactly what we hoped for, however.
November 1, 2013