The cost to ship items varies by item, shipment and shipping option.
Free Ground Shipping on Orders Over $49
Standard ground shipping transit time is 5-7 business days.
Free Freight Shipping on Orders Over $1500
Curb side delivery (also called freight or "LTL" shipping) is reserved for large, heavy, or oversized items like chandeliers, bathtubs, shower doors, etc. Items are palletized and loaded onto a large truck for shipment, and delivered to your curb by scheduled appointment. Transit time is 7-10 business days.
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Could you please give me the part number of the plastic holder for hand held shower #3836?
A. The Wall Mounted Holders for this system are under product # A725.
The photo for this item in polished brass shows a bell shaped showerhead. The photo for the same item in brushed nickel shows an entirely different shape for the head. Which one is correct?
A. The Bell shaped shower head is the correct look. The Brushed Nickel is the only picture of all the other finishes that is wrong. When Moen updates their product image we will change that on our web site.
Will the 3836 hand shower work with the Moen A720 shower arm diverter?
A. The Moen 3836 is a standard 1/2" connection and will work with the A720 diverter.
The hanger for the shower head has come loose. How do I tighten it?
A. The Moen 3836 is tightened from behind the wall bracket, you will need to unmount it, and tighten it from behind.
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