The Moen replacement handle kit was OEM quality, excellently priced and worked perfectly. Great service, fast shipping and professional.
March 1, 2012
Moen Monticello is awful
I have eight sets of Moen Monticello for which I paid $155.00 each. All have the same problem, the item called Handle Adapter, part # 97556 keeps cracking and breaking off. These have been replaced over and over.
Take a tip and buy something else. It will save you a lot of cost and aggravation.
October 26, 2009
97556 Moen Faucet Handle
The Monticello faucet handles may look nice, but underneath it all is a poor design concept. I have four of these faucets throughout my house, and have had numerous problems with them over the years. Aside from an occassional leak, the worst problem is the handle become loose over time and the repair kit does not help. The "handle adapter" piece is made of plastic, which wears out very easily. Even worse, the "bearing washer" is a couple of mm too thin, allowing too much play in the handle. *Solution: Wrap some plumbers tape around the bearing washer before reassembly. This will allow a snug fit, and a tighter handle connection. Come on Moen, even a numb scull like me can figure this out! How about making the bearing washer a little larger in diameter for a proper fit?!!
February 13, 2010
I HAVE ALL MY FAUCETS AND HANDLES FROM MOEN WHICH I INHERITED WHEN I BOUGHT MY HOUSE. THEY KEEP LEAKING ALL THE TIME AND COST A LOT TO FIX. AS I AM NOT THE ORIGINAL OWNER OF THE HOUSE MOEN WILL NOT REPLACE THE PARTS FOR FREE, TO MUCH AGGRIVATION PLEASE BUY OTHER PRODUCTS BUT MOEN.
November 7, 2009
Should have done this last year before it broke. The spacer washers and glide washers that come with the kit make the faucet feel like new again. Just a hint, use a rubber strap wrench on the handle body while holding the bottom with a set of chanel locks. The bottom ring holds onto the body of the faucet and will unscrew. It will work either way but you have to turn forever.
September 10, 2010
The nut for inside of the faucet worked perfectly! Thank goodness for the diagrams. It made ordering the correct parts easy! I will order again from Faucet Direct!
February 12, 2010
Worked very well
This product was easy to install and has added extra life to the faucets we have had for 10 years, but liked and did not want to replace the whole unit.
June 17, 2011
It was great that we were able to buy the parts for our faucet instead of ordering another faucet that would of cost a lot of money.
January 25, 2009
Quick and Easy
Found the part I needed easily and was at the door very quickly so repairs could be made. Thank you!!
February 29, 2012
Speedy Service at a Great Price
This item was well priced and was received very quickly! Excellent service!
June 3, 2010