William K.

Customer Care Expert- "Mediocre musician, expert customer service provider"

I work on the early shift, making sure I'm here to take care of anything the eastern seaboard can throw our way. I enjoy being presented the concerns of our customers and either alleviating them with good news, or coming up with creative ways around obstacles. Some of the highlights of my time here have been seeing pictures of home remodels by my customers featuring Build.com products, and how they improved their living spaces. Knowing that what I do helps improve people's homes and lives is very rewarding.

Get in touch with me

Phone Email
(800) 375-3403 ext. 9534 Email Me
× Shipping Rates & Methods

The cost to ship items varies by item, shipment and shipping option.

Free Ground Shipping on Orders Over $49 *

Standard ground shipping transit time is 5-7 business days.

Free Freight Shipping on Orders Over $1500 *

Curb side delivery (also called freight or "LTL" shipping) is reserved for large, heavy, or oversized items like chandeliers, bathtubs, shower doors, etc. Items are palletized and loaded onto a large truck for shipment, and delivered to your curb by scheduled appointment. Transit time is 7-10 business days.

* For exact shipping costs, add the product(s) to your cart and enter your zip code. All offers pertain to the lower 48 states and do not include deliveries to Alaska, Hawaii or Canada.

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