Single Light Flushmount Ceiling Fixture from the Energy Saving Collection
Quorum Quality makes me Queasy
If you enjoy handing over your hard earned cash only to receive an inferior product that breaks once the lousy warranty expires, this is the light fixture for you!
I had the unfortunate experience of purchasing this light constructed with substandard materials/workmanship. Disappointed with the fixture, I decided to give it a shot until it stopped working just over two years after installation. After trying a new bulb to no avail, my electrician told me the ballast had gone bad. Guess what? No home improvement store sells ballasts for lighting fixtures!
I had the unfortunate experience of contacting Quorum International, a company owned by Texas-based Davoil, Inc, and speaking to a querulous customer service agent named Miss Quack (names changed to protect the guilty). Given her aloof attitude, she clearly dislikes her job. After explaining I had the receipt, and the item was purchased just over two years earlier, she said there was a two year warranty on electrical components. She said she needed to speak to a manager and call me back, after two weeks I have yet to hear from her. I suppose she found her dream job and left the company.
Any lighting company that only offers a two year warranty on electrical components ought to be avoided like the plague. Thus, I am writing to warn anyone considering purchasing this fixture, or any other fixture manufactured by Quorum, to steer clear and avoid this company at all costs, or it most certainly will cost you once the fixture breaks. And believe me, it will.
October 31, 2012
Still waiting to install them!!
Have to get that closet ceiling painted, but we like the looks of the light fixture in the box!
November 17, 2010
Easy to put up
Clean lines, adequate light for a hall and goes with all other lights which are nickel
November 17, 2010