Extended 2 1/2" Disposal Flange
In spring of 2012, my wife & I purchased a Shaw RC3719 Kitchen sink & a Shaw RC1515 Bar Sink for the high end custom kitchen in our new 4800 sq ft. custom home. We also purchased 2 each Rohl Model 743 Disposal Escutcheons in English Bronze and a Rohl Model 735 Strainer in English Bronze. We also purchased & use Rohl sink grids for all of the sinks. Pots & pans do not come into direct contact with the 743 or 735 drain flanges. The home was completed in late June 2012. All of these plumbing fixtures were installed early June 2012. The Shaw sinks & Rohl accessories are expensive items & we certainly expected better performance from the finishes.
We do a lot of entertaining and guest ask us a lot about the home. While we are very proud of the home, we are also very candid about our experiences with products, and services. We would like to be able to say how happy we are with your products, warranty & your customer satisfaction policy.We are happy with the sinks but are NOT at all satisfied with the Rohl English Bronze finish on all of the drain hardware. The finish is flaking off and can be removed with a fingernail. This is surely a defect in the plating process or is a cheap spray on finish. A Rohl Customer Service Rep has informed me that the English Bronze is a spray on Powder Coat finish and a new one will do the same. He recommended we replace with Stainless or Satin Nickel.
January 21, 2014
these drain products in nickel discolor within a few weeks. we contacted ROHL and asked for a replacement. they did nothing and said we need to polish it weekly with a vinegar solution! Tried this and it didn't work. VERY disappointing after spending thousands of dollars on ROHL products
May 11, 2011
Paint is peeling
It was easy enough to install, but after only three months the paint is starting to peel in multiple spots where the stopper comes in contact with the flange, leaving a rusty mess. Considering the small fortune we paid for this product I would have expected a much better product. It should be covered under Rohl's warranty, but that is a hassle.
December 30, 2010
I ordered the Allia Fireclay sink so I needed this part to put the garbage disposal on the right (small) sink. It looks great and once it's installed you understand why you needed it. It's really a deep space. But this fits perfectly and you'll be so glad to have it. Shipping was fast and the ordering process went very smoothly.
November 7, 2010
Paint is Peeling
I purchased the biscuit color. Paint is peeling after 3 months of use. Very expensive item for 3 months of use ($144). Rohl said they would honor the warranty one time only. I am reordering the stainless steel because they said it would do it again. Thanks to Russell at Faucet Direct for taking care of this for me!!!!
January 18, 2011
Attractive product, speedy service
I was unable to find this flange locally, but was able to order it with expedited shipping from FaucetsDirect. The flange arrived quickly and looks great. I wish it wasn't so much more expensive than a standard flange, of course!
December 29, 2009
Chips immediately with use
We ordered the white. Little did we know how not hardy it was. It began to chip almost immediately and now, after just a few months, its about 50% white and 50% chipped on the edges. Buyer beware.
December 2, 2013