Delta Faucet Company Limited Warranty Details

Delta Faucet Company Authorized Seller Build.com

LIMITED WARRANTY ON DELTA FAUCETS:

Parts and Finish:

All parts (other than electronic parts and batteries) and finishes of Delta® faucets purchased from authorized Delta sellers are warranted to the original consumer purchaser to be free from defects in material and workmanship for as long as the original consumer purchaser owns the home in which the faucet was first installed. For commercial purchasers, (a) the warranty period is ten (10) years for multi-family residential applications and (b) five (5) years for all other commercial applications, in each case from the date of original purchase. For purposes of this warranty, the term "multi-family residential application" refers to the purchase of the faucet from an authorized Delta seller by a purchaser who owns but does not live in the residential dwelling in which the faucet is initially installed, such as in a rented or leased single unit or multi-unit detached home (duplex or townhome), or a condominium, apartment building or community living center. The following installations are not considered multi-family residential applications, are excluded from the 10-year warranty and are subject to the 5-year warranty: industrial, institutional or other business premises, such as a dormitory, hospitality premises (hotel, motel or extended stay location), airport, educational facility, long- or short-term healthcare facility (hospital, rehabilitation center, nursing, assisted or staged-care living unit), public space or common area.

Electronic Parts:

Electronic parts (other than batteries), if any, of Delta® faucets purchased from deltafaucet.com or authorized Delta sellers are warranted to the original consumer purchaser to be free from defects in material and workmanship for five (5) years from the date of original purchase or, for commercial purchasers, for one (1) year from the date of original purchase. No warranty is provided on batteries.

What We Will Do:

Delta Faucet Company will repair or replace, free of charge, during the applicable warranty period (as described above), any part or finish that proves defective in material and/or workmanship under normal installation, use and service. Delta Faucet Company may, in its sole discretion, use new, refurbished or recertified parts or products for such repair or replacement. If repair or replacement is not practical, Delta Faucet Company may elect to refund the purchase price in exchange for the return of the product. These are your exclusive remedies.

What Is Not Covered:

Because Delta Faucet Company is unable to control the quality of Delta products sold by unauthorized sellers, unless otherwise prohibited by law, this warranty does not cover Delta products purchased from unauthorized sellers.

Any labor charges incurred by the purchaser to repair, replace, install or remove this product are not covered by this warranty. Delta Faucet Company shall not be liable for any damage to the faucet resulting from reasonable wear and tear, outdoor use, misuse (including use of the product for an unintended application), freezing water, abuse, neglect or improper or incorrectly performed installation, maintenance or repair, including failure to follow the applicable care and cleaning instructions. Delta Faucet Company recommends using a professional plumber for all installation and repair of faucets. We also recommend that you use only genuine Delta® replacement parts.

What You Must Do To Obtain Warranty Service or Replacement Parts:

A warranty claim may be made and replacement parts may be obtained by calling 1‑800‑345‑DELTA (3358) or by contacting us by mail or online as follows (please include your model number and date of original purchase):

In the United States and Mexico:

Delta Faucet Company

55 E. 111th Street

Indianapolis, IN 46280

Attention: Warranty Service

www.deltafaucet.com/service-parts/contact-us

Proof of purchase (original sales receipt) from the original purchaser must be made available to Delta Faucet Company for all warranty claims unless the purchaser has registered the product with Delta Faucet Company or the product is a Delta® Recertified product purchased from deltafaucet.com. This warranty applies only to Delta® faucets manufactured after January 1, 2019 and installed in the United States of America and Mexico.

Limitation of Special, Incidental or Consequential Damages:

DELTA FAUCET COMPANY SHALL NOT BE LIABLE FOR, ANY SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES (INCLUDING LABOR CHARGES TO REPAIR, REPLACE, INSTALL OR REMOVE THIS PRODUCT), WHETHER ARISING OUT OF BREACH OF ANY EXPRESS OR IMPLIED WARRANTY, BREACH OF CONTRACT, TORT, OR OTHERWISE. DELTA FAUCET COMPANY SHALL NOT BE LIABLE FOR ANY DAMAGE TO THE ACCESSORY RESULTING FROM REASONABLE WEAR AND TEAR, OUTDOOR USE, MISUSE (INCLUDING USE OF THE PRODUCT FOR AN UNINTENDED APPLICATION), ABUSE, NEGLECT OR IMPROPER OR INCORRECTLY PERFORMED INSTALLATION, MAINTENANCE OR REPAIR, INCLUDING FAILURE TO FOLLOW THE APPLICABLE INSTALLATION, CARE AND CLEANING INSTRUCTIONS. Notice to residents of the State of New Jersey: The provisions of this warranty, including its limitations, are intended to apply to the fullest extent permitted by the laws of the State of New Jersey.

LIMITED WARRANTY ON DELTA ACCESSORY PRODUCTS:

Delta Accessories are warranted to the original consumer purchaser or commercial purchaser, as applicable, to be free from defects in material and workmanship for the applicable period specified below:

Parts and Finish:

All parts and finishes (other than electronic parts and batteries) of Delta Accessories purchased from authorized Delta sellers are warranted to the original consumer purchaser to be free from defects in material and workmanship for as long as the original consumer purchaser owns the home in which the accessory was first installed. For commercial purchasers, (a) the warranty period is ten (10) years for multi-family residential applications and (b) five (5) years for all other commercial applications, in each case from the date of original purchase. For purposes of this warranty, the term "multi-family residential application" refers to the purchase of the accessory from an authorized Delta seller by a purchaser who owns but does not live in the residential dwelling in which the accessory is initially installed, such as in a rented or leased single unit or multi-unit detached home (duplex or townhome), or a condominium, apartment building or community living center. The following installations are not considered multi-family residential applications, are excluded from the 10-year warranty and are subject to the five-year warranty: industrial, institutional or other business premises, such as a dormitory, hospitality premises (hotel, motel or extended stay location), airport, educational facility, long- or short-term healthcare facility (hospital, rehabilitation center, nursing, assisted or staged-care living unit), public space or common area.

Electronic Parts:

Electronic parts (other than batteries), if any, of Delta Accessories purchased from deltafaucet.com or authorized Delta sellers are warranted to the original consumer purchaser to be free from defects in material and workmanship for two (2) years from the date of original purchase or, for commercial purchasers, for one (1) year from the date of original purchase. No warranty is provided on batteries.

What We Will Do:

Delta Faucet Company will repair or replace, free of charge, during the applicable warranty period (as described above), any part or finish that proves defective in material and/or workmanship under normal installation, use and service. If repair or replacement is not practical, Delta Faucet Company may elect to refund the purchase price in exchange for the return of the product. These are your exclusive remedies.

What Is Not Covered:

Because Delta Faucet Company is unable to control the quality of Delta products sold by unauthorized sellers, unless otherwise prohibited by law, this warranty does not cover Delta products purchased from unauthorized sellers.

Any labor charges incurred by the purchaser to repair, replace, install or remove this product are not covered by this warranty. Delta Faucet Company shall not be liable for any damage to the product resulting from reasonable wear and tear, outdoor use, misuse (including use of the product for an unintended application), abuse, neglect or improper or incorrectly performed installation, maintenance or repair, including failure to follow the applicable installation, care and cleaning instructions. We also recommend that you use only genuine Delta ® replacement parts.

What You Must Do To Obtain Warranty Service or Replacement Parts:

A warranty claim may be made and replacement parts may be obtained by calling 1-800-345-DELTA (3358) or by contacting us by mail or online as follows (please include your model number and date of original purchase):

In the United States and Mexico:

Delta Faucet Company

55 E. 111th Street

Indianapolis, IN 46280

Attention: Warranty Service

www.deltafaucet.com/service-parts/contact-us

Proof of purchase (original sales receipt) from the original purchaser must be made available to Delta Faucet Company for all warranty claims unless the purchaser has registered the product with Delta Faucet Company or the product is a Delta Recertified product purchased from deltafaucet.com. This warranty applies only to Delta accessories manufactured after January 1, 2019 [RD1] and installed in the United States of America and Mexico.

Limitation of Special, Incidental or Consequential Damages:

DELTA FAUCET COMPANY SHALL NOT BE LIABLE FOR, ANY SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES (INCLUDING LABOR CHARGES TO REPAIR, REPLACE, INSTALL OR REMOVE THIS PRODUCT), WHETHER ARISING OUT OF BREACH OF ANY EXPRESS OR IMPLIED WARRANTY, BREACH OF CONTRACT, TORT, OR OTHERWISE. DELTA FAUCET COMPANY SHALL NOT BE LIABLE FOR ANY DAMAGE TO THE ACCESSORY RESULTING FROM REASONABLE WEAR AND TEAR, OUTDOOR USE, MISUSE (INCLUDING USE OF THE PRODUCT FOR AN UNINTENDED APPLICATION), ABUSE, NEGLECT OR IMPROPER OR INCORRECTLY PERFORMED INSTALLATION, MAINTENANCE OR REPAIR, INCLUDING FAILURE TO FOLLOW THE APPLICABLE INSTALLATION, CARE AND CLEANING INSTRUCTIONS. Notice to residents of the State of New Jersey: The provisions of this warranty, including its limitations, are intended to apply to the fullest extent permitted by the laws of the State of New Jersey.

LIMITED WARRANTY ON DELTA BATHING PRODUCTS:

Delta Glass and Shower Doors:

Five (5) years from the date of purchase by the original consumer purchaser or, for commercial users, one (1) year from the date of purchase.

What We Will Do:

Delta Faucet Company will repair or replace, free of charge, during the applicable warranty period, any part that proves defective in material and/or workmanship under normal installation, use and service. If repair or replacement is not practical, Delta Faucet Company may elect to refund the purchase price (the return of the product may be required at Delta Faucet Company's option). These are your exclusive remedies.

What Is Not Covered:

Any labor charges incurred by the purchaser to repair, replace, install or remove this product are not covered by this warranty. Delta Faucet Company shall not be liable for any damage to the product resulting from reasonable wear and tear, misuse, abuse, neglect or improper or incorrectly performed installation, maintenance or repair, including failure to follow the applicable care and cleaning instructions. Delta Faucet Company recommends using a professional plumber for all installation and repair. We also recommend that you use only genuine Delta®/Peerless® replacement parts.

What You Must Do To Obtain Warranty Service or Replacement Parts:

A warranty claim may be made and replacement parts may be obtained by calling 1‑800‑355‑2721 or by writing to:

In the United States and Mexico:

Delta Faucet Company

Bathing Products

55 E. 111th Street

Indianapolis, IN 46280

Attention: Warranty Service

www.deltafaucet.com/service-parts/contact-us

Proof of purchase (original sales receipt) from the original purchaser must be made available to Delta Faucet Company for all warranty claims unless the purchaser has registered the product with Delta Faucet Company. This warranty applies only to bathing products that are installed in the United States of America, Canada and Mexico.

DO NOT USE CERTAIN CLEANING PRODUCTS:

Cleaning products containing the following chemicals can cause this bathing product to crack or discolor and use of cleaning products containing these chemicals will void this warranty:

Naphtha
Amyl Acetate
Hydrogen Peroxide Solution (common hydrogen peroxide)
Toluene
Ethyl Acetate
Lye (common in drain cleaners)
Acetone

Limitation of Special, Incidental or Consequential Damages:

DELTA FAUCET COMPANY SHALL NOT BE LIABLE FOR, ANY SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES (INCLUDING LABOR CHARGES TO REPAIR, REPLACE, INSTALL OR REMOVE THIS PRODUCT), WHETHER ARISING OUT OF BREACH OF ANY EXPRESS OR IMPLIED WARRANTY, BREACH OF CONTRACT, TORT, OR OTHERWISE. DELTA FAUCET COMPANY SHALL NOT BE LIABLE FOR ANY DAMAGE TO THE ACCESSORY RESULTING FROM REASONABLE WEAR AND TEAR, OUTDOOR USE, MISUSE (INCLUDING USE OF THE PRODUCT FOR AN UNINTENDED APPLICATION), ABUSE, NEGLECT OR IMPROPER OR INCORRECTLY PERFORMED INSTALLATION, MAINTENANCE OR REPAIR, INCLUDING FAILURE TO FOLLOW THE APPLICABLE INSTALLATION, CARE AND CLEANING INSTRUCTIONS. Notice to residents of the State of New Jersey: The provisions of this warranty, including its limitations, are intended to apply to the fullest extent permitted by the laws of the State of New Jersey.

LIMITED WARRANTY ON DELTA KITCHEN SINKS

Parts and Finish.:

Delta Faucet Company warrants to the original consumer purchaser all parts and finishes of Its Delta kitchen sink ("Product") purchased from an authorized Delta seller to be free from defects in material and workmanship for as long as the original consumer purchaser owns the home In which the sink was first Installed. For commercial purchasers, the warranty period Is five (5) years for multi-family residential use (apartments and condominiums) and one (1) year for all other commercial uses, in each case from the date of purchase. For purposes of this warranty, the term "multi-family residential application" refers to the purchase of the sink from an authorized Delta seller by a purchaser who owns but does not live In the residential dwelling In which the sink Is Initially Installed, such as in a rented or leased single unit or multi-unit detached home (duplex or townhome), or a condominium, apartment building or community living center. The following Installations are not considered multi-family residential applications, are excluded from the 5-year warranty and are subject to the 1-year warranty: industrial, institutional or other business premises, such as a dormitory, hospitality premises (hotel, motel or extended stay location), airport, educational facility, long- or short-term healthcare facility (hospital, rehabilitation center, nursing, assisted or staged-care living unit), public space or common area.

What We Will Do:

Delta Faucet Company will repair or replace, free of charge, during the applicable warranty period (as described above), any Product that proves defective in material and/or workmanship under normal installation, use and service. If repair or replacement is not practical, Delta Faucet Company may elect to refund the purchase price in exchange for the return of the product. These are your exclusive remedies.

What Is Not Covered:

Because Delta Faucet Company is unable to control the quality of Della products sold by unauthorized sellers, unless other wise prohibited by law, this warranty does not cover Della products purchased from unauthorized sellers.

Any labor charges incurred by the purchaser to repair, replace, install or remove this Product are not covered by this warranty. Delta Faucet Company shall not be liable for any damage to the Product resulting from reasonable wear and tear, hard water or mineral deposits, exposure to corrosive materials, outdoor use, misuse (including use of the product for an unintended application), accident, alteration of the Product, abuse, neglect or improper or incorrectly performed installation, maintenance or repair, including failure to follow the applicable installation, care and cleaning instructions. Della Faucet Company recommends using a professional plumber for all installation and repair.

What You Must Do To Obtain Warranty Service or Replacement Parts:

A warranty claim may be made and replacement parts may be obtained by calling 1 800 355-2721 or by writing to (please include your model number and date of purchase):

In the United States and Mexico:

Delta Faucet Company

55 E. 111th Street

Indianapolis, IN 46280

Attention: Warranty Service

www.deltafaucet.com/service-parts/contact-us

Proof of purchase (original sales receipt) from the original purchaser must be made available to Della Faucet Company for all warranty claims unless the purchaser has registered the Product with Delta Faucet Company.

DO NOT USE CERTAIN CLEANING PRODUCTS

Certain cleaning products may cause damage to the Product's finish and use of the following cleaning products will void this warranty:

Abrasive cleaners such as powders, bleach, ammonia, alcohol or chorine
Abrasive pads, steel wool or wire brushes

Limitation of Special, Incidental or Consequential Damages:

DELTA FAUCET COMPANY SHALL NOT BE LIABLE FOR, ANY SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES (INCLUDING LABOR CHARGES TO REPAIR, REPLACE, INSTALL OR REMOVE THIS PRODUCT), WHETHER ARISING OUT OF BREACH OF ANY EXPRESS OR IMPLIED WARRANTY, BREACH OF CONTRACT, TORT, OR OTHERWISE. DELTA FAUCET COMPANY SHALL NOT BE LIABLE FOR ANY DAMAGE TO THE ACCESSORY RESULTING FROM REASONABLE WEAR AND TEAR, OUTDOOR USE, MISUSE (INCLUDING USE OF THE PRODUCT FOR AN UNINTENDED APPLICATION), ABUSE, NEGLECT OR IMPROPER OR INCORRECTLY PERFORMED INSTALLATION, MAINTENANCE OR REPAIR, INCLUDING FAILURE TO FOLLOW THE APPLICABLE INSTALLATION, CARE AND CLEANING INSTRUCTIONS. Notice to residents of the State of New Jersey: The provisions of this warranty, including its limitations, are intended to apply to the fullest extent permitted by the laws of the State of New Jersey.

LIMITED WARRANTY ON DELTA STEAM BATH AND STEAM SHOWER PRODUCTS

Residential Steam Bath Generators:

Delta Faucet Company ("DFC") warrants to the original consumer purchaser that the parts (except for electronic parts) of its residential steam bath generator purchased from authorized Delta sellers will be free from defects in materials and workmanship for as long as the original consumer purchaser owns the home in which the steam bath was originally installed. This lifetime limited warranty does not apply to residential steam bath generators that are used in commercial applications (as defined herein).

Residential Electronic Parts, Controls, Spa Options and Accessories:

DFC warrants to the original consumer purchaser that the electronic parts of its steam bath generator and its controls, spa options and accessories purchased from authorized Delta sellers will be free from defects in materials and workmanship for a period of two (2) years from the date that the product is received by the original consumer purchaser or their authorized representative (installation contractor, etc.). This two-year limited warranty does not apply to controls, spa options, electronic parts and accessories that are used in commercial applications (as defined herein).

Commercial Warranty:

For the purposes of this warranty the term "commercial application" refers to installation in any setting in which the product is not being used for personal household use, including but not limited to hospitality applications, day spas, short-term and long-term rentals and gyms.

DFC warrants that the parts (including electronic parts) of its steam bath generators (including steam bath generators with model numbers beginning with 5COM, which are intended solely for heavy commercial use), equipment, controls, electronic parts, spa options and accessories purchased from authorized Delta sellers and used in a commercial application will be free from defects in materials and workmanship for a period of one (1) year from the date that the product is received by the original purchaser or their authorized representative (installation contractor, etc…).

What We Will Do:

DFC will, at its option, repair or replace, free of charge, any part that proves defective in material and/or workmanship under normal installation, use and service during the applicable warranty period as stated above. DFC may elect to refund the purchase price. Replacement parts are subject to availability and may differ from those originally supplied.

For residential applications, two (2) years following the date that the product was received by the original consumer purchaser or their authorized representative (installation contractor, etc.), and with prior approval by DFC, DFC will pay for labor for repair/replacement associated with warranty coverage. Thereafter, DFC will not pay for labor associated with removal/repair/replacement of products covered by this warranty.

For commercial applications, DFC will, with prior approval by DFC, pay for labor associated with warranty coverage for ninety (90) days from the date that the product is received by the original purchaser or their authorized representative (installation contractor, etc.). Thereafter, DFC will not pay for labor associated with removal/repair/replacement of products covered by this warranty.

These are the consumer's exclusive remedies.

What Is Not Covered:

Because DFC is unable to control the quality of Delta products sold by unauthorized sellers, unless otherwise prohibited by law, this warranty does not cover Delta products purchased from unauthorized sellers.

This warranty does not cover damage caused by improper or negligent installation or use. Provided that DFC is paying the cost of the labor under the terms above, this warranty does not cover repairs attempted by any person other than an authorized DFC agent and shall be limited to the repair or replacement of defective parts by DFC or its authorized agent.

This warranty is void if any of the following should occur:

The use of the product for an unintended application, including the commercial application of a product that is not intended for commercial use.
Failure to follow instructions, including care, cleaning and usage instructions, provided in the product's owner's manual.
The product's serial number has been altered or removed.
The product is modified in any manner which DFC concludes, after its inspection, affects the reliability of the product.
The product has been improperly repaired by anyone not specifically designated or authorized by DFC.
The product is damaged because it is not operated or installed in accordance with supplied instructions.
The product is installed outdoors.
The product is installed in a moist and/or humid area with unconditioned air or temperatures that exceed 104 degrees Fahrenheit.
The product is damaged due to freezing.
The product is damaged by acts of God.

How to Make a Warranty Claim:

To obtain warranty repair or replacement, contact DFC at: 800-394-6478 or steam-prodserv@deltafaucet.com to receive an RGA# (Return Goods Authorization number) which must be on the carton that is returned via UPS Ground or equivalent. Proof of purchase (original sales receipt showing purchase date) identifying the model and serial number and documentation of the date of receipt of the product by the original purchaser or their authorized representative (installation contractor, etc.) must accompany all warranty claims.

Limitation of Special, Incidental or Consequential Damages:

DFC SHALL NOT BE LIABLE FOR, ANY SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES WHETHER ARISING OUT OF BREACH OF ANY EXPRESS OR IMPLIED WARRANTY, BREACH OF CONTRACT, TORT, OR OTHERWISE.

Warranty Information