As an internet based company, information regarding installation, troubleshooting, and/or repair information is not something we typically handle. We recommend you contacting the manufacturer directly. They are best equipped to help you with these needs. They can be reached at (800) 566-1986.
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The cost to ship items varies by item, shipment and shipping option.
Free Ground Shipping on Orders Over $49
Standard ground shipping transit time is 5-7 business days.
* This offer excludes deliveries made to Alaska and Hawaii.
Free Freight Shipping on Orders Over $1500
Curb side delivery (also called freight or "LTL" shipping) is reserved for large, heavy, or oversized items like chandeliers, bathtubs, shower doors, etc. Items are palletized and loaded onto a large truck for shipment, and delivered to your curb by scheduled appointment. Transit time is 7-10 business days.
* For exact shipping costs, add the product(s) to your cart and enter your zip code.