San Carlos Single Cylinder Keyed Entry Wrought Steel Sectional Handleset
I have wrought iron on my front door and this handleset went perfectly with it. Overall very pleased. My 4+ rating would have been a 5 except for:
1. I had to have the fellow who installed the handleset come back to adjust something in the handleset because the deadbolt did not fully retract into the door when opened. He was able to fix it.
2. The feel of the cylinder when the thumb latch is pressed is fully adequate and resembles many common locksets but is not silky smooth like many Baldwin locksets are.
November 21, 2012
Great Product and Service
I was looking for a handle set that was classy and different from the ones I had seen in local stores. I have a Spanish colonial style house and wanted something wrought iron looking. Handlesets.com was the only place I found what I was looking for at a price I could afford.
I contacted customer service by phone because I had questions regarding which handle set to purchase for the thickness of my door. The customer service rep was great! He answered all my questions, verified what I needed, and made good suggestions.
I really like how they can key both sets the same so I didn't have to get a locksmith out to do that. Also, there are style options for the inside lever, which is a nice feature.
I received my order of 2 handle sets within the time stated. They were double boxed so they arrived in perfect condition.
The handle sets are very sturdy and well made. The finish is exactly what I was hoping for. They do look like wrought iron! A friend came over after they were installed and exclaimed that she had the same ones. She just finished having a custom home built and they look as good on her very expensive doors as they do mine.
The locks and levers move well. The one thing I did do was put some graphite in the lock so the key went in and out more smoothly.
One of the handle sets had a manufacture defect, so I called customer service. They quickly found my order, placed the replacement request, and mailed me the return shipping label all at no cost. It was very easy. I received the replacement and it is perfect. Having to do a return wasn't ideal for my project timeline, but as far as returns go it was super easy and hassle free.
I would DEFINITELY buy from them again.
April 3, 2012
Good replacement for older homes
1930's Tudor-style home had a 'update' in the 60's that needed to be replaced. Door size and lock placement dictated this two-piece style. Delivery took a little longer than I hoped but definitely worth it. A big improvement over last replacement hardware.
November 22, 2011
This handleset is very substantial, extremely good looking and a fabulous deal for the price.
April 24, 2012