Deluxe XL Soap Dispenser Lotion Dispenser
Didn't Even Last 6 Months
Some of the other reviews said theirs lasted 2 years. I bought 2, one for the main sink and one for the prep sink, neither made it past 5 months before malfunctioning. Worked great until the pumps started seaping soap from under the dispenser. It seems like the soap is oozing out from where the spring is connected to the inside of the dispenser. It's more apparent in the one at the main sink but the prep sink dispenser is now starting to do the same thing.
Also, I noticed the main sink dispenser has some rusting where the soap is dispensed out. Really, rusting! I bought Grohe for the quality but unfortunately, it didn't happen with these ones I got. I'm hoping Grohe will replace them but more so that if they do, the replacements will last longer than the originals.
May 23, 2010
I bought three of these, two for the bathroom and one for the kitchen. They have all failed, the kitchen first, then the two in the bathroom. I would say the time is about two years (as another reviewer observed), depending on use.
However, they are beautiful, and all soap dispensers seem to fail fairly quickly. At least Grohe will repair them for you at no cost, or so they say. I am sending mine off to them to see, otherwise will buy new ones. The prices at this website are excellent, so maybe I will get the same ones, or maybe not.
January 15, 2010
Great Looks - Short Life
This dispenser looks terrific, and for the first two years it worked pretty well too. Only problem was the small amount of soap being dispensed with each stroke. It usually took about three pumps to get a working amount of soap on a dish sponge. Conservation is nice, but this gets frustrating after a while. The large reservoir is nice, but be ready to use the pump more than you might expect.
That may be the reason that it only worked smoothly for a little over two years. Then the cylinder started sticking and would not return to the up position, so now you have to pull it back up and pump it.
With all that said, however, I'm buying another to replace it. It's too much trouble to get back under the sink and install a different model, and it still looks perfect in our kitchen.
June 28, 2009
Second one bad, too
I am disappointed, because we LOVE our Grohe faucets. Our 20 year old soap dispenser was a standard plumber issue that never leaked & was also easy to fill from the top like this one. Grohe did replace our first dispenser like this, because it simply wouldn't pump liquid soap. Grohe said they had redesigned the pump mechanism. We were happy with the replacement service. However, now I am finding the other problem has not been addressed. The dispenser leaks below the sink, apparently where the plastic bottle is supposed to pressure fit onto the dispenser. There is no way to screw on the bottle. I've been finding puddles of soap for over a year under the sink, from where I apparently have overfilled the dispenser, not knowing it must have been running over the top of the bottle under the sink. The last straw was last night when I pulled out the wastebasket and the bottom was sticky with soap. My husband has tried to tighten it or fix it in the past and given up. I don't know whether to go through the hassle of contacting Grohe or just get one like our old one, which now I regret replacing, as it never leaked and always pumped.
March 21, 2011
Beautiful, one design flaw
The top of the despenser in the kitchen broke completely off. It seems the problem is the thin plastic part which connects the stationary stem with the top plunger. I believe it to be too weak or thin. A stronger plastic or metal collar perhaps. Leaking above the countertop may be a crack in this plastic part and could be a precursor to it breaking altogether.
It is, however, beautiful.
August 30, 2012
Excellent Soap Dispenser
We are VERY pleased with this Grohe soap dispenser - it has a very contemporary look, fine stainless steel finish, very large soap reserviour to avoid the need for frequent refilling, and large bore tube to avoid plugging. Highly recommended to others.
December 24, 2007
leaking grohe soap dispenser
it has been seeping soap around the pump above the sink as well as below around the neck of bottle. I tried flushing out the unit to no avail. Today i will call grohe customer service. for what their products cost I hope they stand up!
April 9, 2012
I bought two of these, the first one failed within three months of installation. The second one just failed after 20 months of use. I paid a premium to purchase these based on Grohe's reputation, save your money.
February 17, 2010
Works like a charm!
It's so easy to fill. I thought I was going to find it a bit messy to deal with, but it fills from the top. It's so nice to have my dish soap always at my fingertips! Looks beautiful too!
February 7, 2010
Beautiful companion to my Grohe faucet...action is easy and delivers just the right amount of soap...and...doesn't drip!
November 21, 2012