Chelsea Double Cylinder Keyed Entry Handleset with Smart Key, Exterior Only
Our new home has all kwikset door hardware and in less than 5 years we have to replace all of the locks on the doors that we use on a regular basis. Kwikset did not seem to be concerned when I wrote a year ago that we could not get out the back of our home due to 2 bad lock sets. Now our front door (chelsea handleset) is worthless - well, we do not have to use the deadbolt because you cannot get in the door. I would not recommend the Kwikset as a replacement. They are pretty for the first year, then the finish comes off. So these are great for a contractor who wants a beautiful product but will not have to live with it.
March 6, 2011
piece of junk
had to get a locksmith to drill it open smatlock
March 5, 2011
Very easy to install
We purchased this handleset to replace the same set. Sadly, the finish on the original was not holding up due to constant sun exposure for years and was on the door when we bought our house. We did not have any paperwork to submit for the lifetime warranty on the finish. (We do now if there is a problem). The handleset installed so easily and the smart key rekeyed the tumblers to the existing key without any problems. Highly recommend.
June 29, 2012
Great Customer Service
The handleset is beautiful and was received as ordered.
The customer service rep was super helpful, answered all of my questions, and even contacted the manufacturer twice while I was on the phone to make sure that I ordered the correct items and that they were in stock.
January 16, 2010
Cylinder locked up
The actual hardware is very nice and looks great. However, the smart key lock was LOCKED. The only way to fix it is to take the cylinder apart with a special tool (not included) or send it back. We were disappointed and had to put the old lockset back on.
November 23, 2009
Great Product, Good Value
The product is not the fanciest, but strikes a good value between security and style. Shipping was FAST!
May 24, 2010
I chose this in chrome, very pleased with the look.
February 2, 2014