Double Post Toilet Paper Holder from the Brantford Collection
Nice finish, easy to install, but.......
Love the brushed nickel finish of all the Brantfold products ordered & they're easy to install. However,make sure you have a good, solid surface before installing this product. It takes a hard hit to snap these in place and if you have a weak dry wall patch, you'll bust your patch job.
In addition, one of the two TP holder products were received w/ two RH mounting posts. Since a TP Holder is more important than a towel bar, I took a LH mounting post from a towel bar kit.
Best of all, I called Faucets Direct Customer Service (CS) and Debbie was a great help. She referred me to Moen CS and Brian assured I'd have a replacement LH mounting post in ~7 days.
May 14, 2012
Junk -- Do not purchase
At first glance this product seemed well made, but the spring loaded center roll would not stay together. The spring pops out. Very poor quality as you can get a builders grade item at Home Depot that will not do this. Also, where most accessories have metal support brackets, this one is plastic. Made in China prominently stamped on the box. If you buy this product and find this out yourself, you'll be forced to call for a return and beg them to let you return it for full credit. Quite frankly this item is junk and should not even be sold. The rep I talked to said he had had complaints about this product line before.
February 8, 2013
Good Looking Holder
Installation is pretty easy, requiring a single hole in the wall for each support post. At first I thought the spears on each support needed to be hammered into the drywall, but they just need to be pushed into the wall enough to keep the support in position as the screw is tightened. The holder feels very solid, and it looks good. My only complaint is that the spring in the holder rod can fall out when changing paper.
December 11, 2010
My brother-in-law and our plumber both recommended Moen faucets. They forgot to mention they don't have the same high regard for the Moen towel and tissue holders. This is a flimsy product. DON'T use the hardward that comes with it--doesn't securely fasten to the wall. We had to remove it and use better anchors. If you ever want to remove this (say to paint the room--or to use a better anchor), good luck doing it without breaking the little plastic tab that holds it together. I will never buy another Moen product other than the faucets themselves.
December 12, 2010
Pretty, easy to install
I purchased oil-rubbed-bronze door handles, kitchen knobs, bath fixtures, and lights for my entire house. I wanted high end. The Brantford ORB is very pretty, with a speckled brown finish and a Chess "pawn" shape. The brackets install very easily, with a tap of a rubber mallet at the end that snaps the the outside shell to the mounting hardware in such a way that there is no wobble. The mounting hardware includes quality Molly bolts. I'd give this unit a 5 if the roll pivoted like other Moen toilet-paper holders rather than squeezing like big-box toilet-paper holders.
May 17, 2010
Poorly designed mounting hardware
We now have several bathroom accessories from the Brantford Collection. We bought them because they match our faucets. They work as intended. However I completely agree that the mounting hardware is flimsy and will break if you need to remove them. Kohler does not sell replacement parts, so if this happens you need to buy a complete new item. Kohler can and should do better.
September 21, 2012
Lacks documentation & mounting template
Although the product is great there was no documentation shipped with the item for installation as with similar products purchased fro a store. Additionally the mount for the item for a ceramic tile application was pitiful. Had it not been for the fact that I am in the home repair industry & pretty handy to boot I would have trashed the item because it was not mountable at all in a ceramic tile wall. I had to drill thru the wall which I had planned on doing anyway, however the mounting device included with the holder simply broke into pieces when I tried to mount it. I had to then use am Alligator screw anchor & a #10 pan-head screw, which worked fine. Like I mentioned above, if someone without the capability to disregard the included mounting system and use something of their own the device would have been trash. Also, as with other similar devices I've seen in the past there typically is a template included for the proper spacing of the screws for the mount, this one had nothing.
October 29, 2010
Sturdy, attractive, a little large
I got this in its shiny chrome finish for our guest bathroom and it was easy to install. It does seem a little large, my only complaint, I guess it's designed to take the largest possible rolls, which we don't use.
May 14, 2010
This was a bathroom remodel, and I ordered the faucet, towel bar, hook, and water closet lever all to match. Everything went together fine, and no leaks.
November 27, 2012
need better anchors
We tried to install w/ the anchors included and ended up using different ones. The ones included did not hold up at all. Once we switched the anchors we were completely happy w/ our purchase
September 3, 2012