Double Handle Widespread Bathroom Faucet from the Brantford Collection
Great Product & Customer Service
I can't review every product we purchased because there were so many. We completely out-fitted two renovated bathrooms with sink faucets, shower sets and all internal plumbing, towel bars and toilet paper holders. Bought two sets of Moen Brantford, one brushed aluminum and one oil rubbed bronze. Had plumber install. Only problem was one tub spout didn't work. Called Faucet Direct and they had one at our door in 3 days, didn't have to return broken one. I'm very happy with products and customer service I received. More importantly I probably saved between $400 and $500 ordering myself and not through plumber or the bath design store where we purchased vanity and tile.
October 16, 2012
Very nice faucet
We are very happy with the finished results. It was easy to install with good directions, except at the last step where you pound down the handles......but then need to turn the bases to lower them all the way to counter......duh! We could not figure that out right away. The quality is very good and the handles move easily with no drips. A wonderful upgrade to our dated bathroom.
Love, love, love the look.
November 20, 2012
I am very disappointed with this product! when the plummer installed the faucets the water would not stay in the sink the plug would not seal. I contacted your customer service and was sent a whole new set, after receiving I had the plummer return and install this still would not seal and water will not stay in the sink. I then had to purchase a whole new plug that really does not match the faucets and also incurred an additional $400 in plummer fees for the return call outs hours worked and the new plugs which I may add work wonderfully, they are not moen.. overall rating on this product is 0 never will i buy moen products again
March 26, 2013
Very good faucet at this price point
First impression is that the unit is very well made. Not much plastic except in the connectors for the rough-in kit (purchase separately) which is necessary for this unit. Installation would be easy if your counter-top wasn't installed yet. But in my case, I was replacing an old, broken faucet and had to install while the sink and countertop was in place. That was a pain...
I wish the connectors for the rough-in kit could be removed easily. I will probably never remove this faucet until it wears out but if I did, the connectors would be totally destroyed. That's my only gripe...
Instructions were great.
January 7, 2012
Don't Buy Moen. Terrible
First of all the required rough-in had 2 bad cartridges and the replacement was also defective. 3 out of 6 was defective. 50% defectiveness. Worst ever. The faucet was not of good quality or ease of installation. I had to switch to another brand for both (because I have a double sink) and so I had to pay send back the non defective things. Just don't buy Moen. You will regret it. The time alone taking things out and making sure things looked nice enough to hopefully get some of my money back was the worst part. I hope I get some kind of compensation from Moen. Hopefully not Moen products though.
January 7, 2010
Keep an eye out for rubber washers
The faucet looks great and works great. Combined with the Moen CA9000 Low Lead M-Pact Widespread Lavatory Rough-In Valve and Drain Assembly, it was an easy assembly process that required no sweat-soldering and had a minimum of wrench work.
Things you'll need: a larger (12") and a smaller Channel-lock pliers and some Teflon tape. One thing--when the instructions show squeezing some fluid out of the little packet onto the faucet stem before attaching the faucet, that's actually lubricant in that packet. Make sure it fully coats the rubber washers on the stem.
July 18, 2010
Good customer service
purchased one of these Moen faucets for a bath remodel project. Moen makes a quality product and we have always had and still have Delta which are also good. The Moen style fit what we wanted and works great. We had is professional installed and the plumber indicated he always like working with Moen because the kits (faucets and 9000 kits) come complete and they are a quality product.
It looks and works great.
February 29, 2012
Moen Brantford Collection in Brushed nickel.
I like the weight and finish of the entire Brantford line. However I am not crazy about the mounting of the handle assembly, (beat it down and then hand tighten it by twisting the outer body) Who ever heard of such a thing? Everything worked fine as assembled and I have just retrofit every bathroom sink in the house, (6) with these. I like that the finish does not spot with water / soap spots
December 30, 2012
Nice but squeeky
I purchased this faucet set to match other items from the Moen Brantford collection and was pleased with their appearance. However, after installation, I noticed that the cold water faucet squeeks when I turn the handle. I pointed it out to my plumber but he said he could not fix it because it was a factory sealed part.
November 20, 2012
Not a complete faucet
Please be aware when buying this that it is only a trim kit. It does not include any of the inner workings of a faucet. You have to buy that separately for an additional cost.
September 11, 2009