Marielle Kitchen Faucet with Sidespray and Soap Dispenser (Low Lead Compliant)
Check with company for LIFETIME warranty
I purchased this faucet in Oil Rubbed Bronze about 4 years ago. Finished didn't take long to start showing wear, leakage problems from the beginning and now the side spray mounting assembly has broken. Looked on internet for replacement parts and found nothing in this finish. Discontinued apparently. I was told to contact Pfister as there is a lifetime warranty. WOW! Very helpful, they are replacing the entire set since they can't give me the correct replacement parts and for $7.99 S&H is all. Be sure to contact Pfister customer service/warranty for problems. They do apparently mean it. Wish everyone else who was unhappy and spent money for replacements had been told this too. Maybe this will help some others.
July 10, 2013
My Antique copper faucet set T26-4NRR was beautiful when installed 2 years ago, now the faucet doesn't work and the copper finish is turning green, discolored and the joints are rusty.Not what I would expect from a $300.00 plus unit. I have a $35.00 Delta faucet with no problems for over 10 years. Pfister stood by their warranty, but they no longer carry the Antique copper, so we are getting the Rustic Bronze. They charged $7.99 for S & H and I had to e-mail them pictures of the damage. A lesson to be learned here.
August 22, 2013
I purchased my Pfister GT26-4N Marielle Kitchen Faucet with Sidespray and Soap Dispenser, approximately 5 years ago. It is in a copper finish. First of all, the finish began to peel off, soon after installation. It is Brass underneath so I could polish it and still achieve an acceptable appearance. Then, the sprayer got to where it would not turn off. This was a periodic problem that would suddenly go away and then return without warning. The only way to be safe is to not use the sprayer. Then recently, the water pressure from the faucet has reduced to little more than a trickle. The water pressure throughout the rest of my house is normal so it is just this unit. This too has come and gone a couple of times but it is clear, I simply will have to replace the unit. 5 years is a very short life for a product type, especially in this price range and from a company with such a reputation. I will never purchase another Price Pfister product.
November 27, 2011
Do not spend the money
I bought this product six years ago in the stainless finish. I have replaced the sprayer twice and the diverter twice. The water pressure has never been acceptable especially on the hot side. I am replacing the entire faucet today and will never buy another price pfister product again. Very bad engineering and testing. Do yourself a favor and stay away from this headache. No one needs to spend $300 ++ on an inferior product like this.
January 26, 2013
Beautiful product, installation issues
We love the faucet set, but the instructions did not result in the spout being in the correct location for our needs. My wife plans to use the sink to wash her hair and the spout needs to be in the far left location to allow her head to receive the main flow of the water since we have a large double compartment Kohler sink. We had to disassemble the entire set and relocate the spout. Otherwise, we are very pleased with the looks and function of the product. The shipping was quick and efficient and everything arrived in good condition.
Overall, it was a good purchasing experience.
March 27, 2013
Terrible Faucet - Don't Buy
Have had this faucet for 12 years. Finally getting smart and replacing after the side sprayer has leaked with 4 consecutive sprayers over the years. 3rd caused $20K in water damage. The 4th one - buying a new faucet altogether. Only buy a faucet with side sprayer if you go for a high end line like Rohl in which the side spray is all brass or metal - not plastic like this one. Not a matter of IF it will leak, but WHEN. Leaks down the hose so your don't know it's leaking under your sink, until it's too late. Very poor design - you get what you pay for.
July 5, 2013
We purchased this faucet set for looks and quality. Now 5 years later we are here on the website looking for a replacement. We purchased the pewter finish 5 years ago. The finish is now peeling. Water pressure comes and goes. The hand sprayer sticks. We were going to simply get the same one until we read the reviews and saw other buyers having the same issues. I think today we will buy another product. This has been a very expensive $300 lesson. Hopefully we can spare someone the same experience.
November 4, 2012
Got the bronze finish about 6 years ago. The sprayer developed a hole at the seam on the handle after just a couple of years. Have tried to find a replacement sprayer to no avail.
The "bronze" is now wearing off the faucet and handle.
I'm Pfinished with Price Pfister - you should be too.
November 21, 2012
Expensive and chronic issues
I purchased and installed this unit 5-6 years ago..lately the sprayer and faucet had problems that come and go..when I use the sprayer the faucet still rains water..Pfister has been very good with their warranty service free new parts (my cost s/h) but after replacing most major parts I still have the problem come back again after a few months...I will more than likely ask for a complete replacment
..I paid several hundred dollars for this faucet thinking it would last more than the 5-6 years without much trouble..
but I was wrong........I've had better luck with Moen's
February 19, 2014
Well worth the cost
I purchased this 4-pce kitchen faucet set in rustic pewter and installed it about 4 years ago. This faucet sees daily use by my family of 4 and has performed very well with no leaks from any of the fittings. The finish is extremely durable, holding up to having been hit (accidentally) with heavy pots and pans as they're moved from the sink the a drying rack. The only issue I ran into is that the soap dispenser lost suction after the first year of use and no longer dispenses liquid soap. I purchased a replacement inexpensively outside the warranty, but after only a few months, that one also lost suction. I went online and wrote to Price Pfister and requested a replacement soap dispenser under the lifetime warranty. They responded by email the next day and informed me that they're sending me a replacement, which I expect to receive in a day or 2. I'm impressed with this faucet set and the customer service at Price Pfister, and the ease of warranty claims, the same which cannot be said for their "D" competitor. Based on my positive warranty experience, and 4 years of ownership, my next faucet will be a Price Pfister. I give this product 4 STARS because of the soap dispenser.
October 11, 2011