Country Kitchen Three Leg Bridge Faucet with Five Spoke Handles and Side Spray
Gorgeous faucet, great quality
Unit itself is gorgeous...quality is very high. The weight alone tells you of the quality and brass construction. Our unit arrived with one handle not mounting correctly due to an issue with the cartridge unit. Faucet Direct's customer service was amazing...they contacted the manufacturer and I had a replacement cartridge and handle shipped priority. I also had frequent calls / emails from my CSR advising what was going on. When she said she would call - she did.
As for the unit's design - I have only two comments re: what could be better and they both have to do with the sprayer (though I do not consider these fatal flaws at all - we are very happy with the product):
1) ironically, because of the brass construction, the spray handle itself can become quite hot when spraying with hot water for any period of time. That's not usually the case but when rinsing a good number of pots it can be hot to hold. It's supposed to be "insulated", but I'm not sure by what. Not a biggie.
2) where the spray hose enters the base of the hand held itself there is no coil / spring or other piece of bracing that would serve to prevent hose kinking when the handle is held at a tight angle to the hose coming out from your deck. Example, when spraying the near corners of the sink...thus, from time to time, the hose will kink enough that flow to the hand-held is cut off. Again, hardly a fatal flaw, but annoying when it happens. You just have to get used to paying attention to the angle of the hose at any given time.
All in all we're very happy with the unit and I would not hesitate to recommend it if the look suits your needs. Pricey but high quality and lifetime warranty.
August 24, 2010